Avoid at all costs - Manager Citrin Cooperman Employee Review

1.0
Oct 26, 2025
Recommend
CEO approval
Business Outlook

Pros

My last day is near.

Cons

The firm earns nearly all its revenue from U.S.-based private companies and high-net-worth individuals, yet has shifted away from hiring U.S. college graduates. Nearly all new hires are based in India. Out of principle, clients should question supporting a firm that no longer invests in developing young U.S. professionals or providing domestic entry-level opportunities. Almost all work is now pushed to the India office, where quality control is extremely poor. Seniors, managers and directors in the U.S. end up redoing the majority of the work. This offshoring push is driven by private equity. The result is substandard work being sent to clients. Long-standing legacy clients appear to be looking elsewhere due to the firm's declining quality. The firm promotes itself as a “modern” organization, yet its internal systems are disorganized and inefficient. There’s a clear disconnect between the message of innovation and the reality of everyday operations. Talented, hard-working professionals are being let go and replaced with cheap, unexperienced offshore staff.

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Citrin Cooperman Response
8mo
Thank you for sharing your perspective after many years with the firm. While we are expanding our global delivery model like many firms in the accounting industry, this is not intended to replace US talent but to complement it and provide clients with broader support. We continue to recruit, train, and promote professionals in the US, including both campus and experienced hire talent, and we are committed to developing the next generation of leaders at Citrin Cooperman. Respectfully, the comment about how we have shifted entry-level hiring away from the US is completely incorrect given our very active campus recruiting program and close partnerships with over 60 universities across the US. Further, quality control is a top priority, and we are continuingly investing in oversight and training to ensure client expectations are met. Our senior leadership team has a proven track record of navigating change responsibly, and they are focused on ensuring that growth is achieved with client service and technical excellence at the forefront. We recognize that growth can come with its challenges, but we are confident in the direction we are moving and grateful for the feedback that helps us improve. We’d encourage you to further voice your concerns in a constructive way with your internal leadership, PCL, and/or a member of our HR team. Thank you again for your review, as well as your many years of service. Kind regards, Citrin Cooperman’s Human Resources team

Explore other reviews about Citrin Cooperman

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Good team, Hybrid work schedule

Cons

Messy chaotic and too much office politics

2.0
Dec 24, 2025
Recommend
CEO approval
Business Outlook

Pros

The pay is decent and if you work for a good company inside Citrin that got acquired, it’ll be fun. You’ll have the small little community but the culture is slowly dying each year with all the acquisitions going on. You’ll get chances here and there to win a gift card and that’s it. Another pro if you’re leaving is there’s tons of clients you work on that you have connections with, so you can probably work for them after. You can also work remote

Cons

The clients think you only work for them. They’re demanding, which makes the managers (some are actually nice and push back to clients) even more demanding and question you why you didn’t meet their unrealistic deadlines. You’re telling the workers in India what to do repeatedly and the client gets charged an insane amount for all the work. They stack an insane amount of clients on you because it’s “great experience” and leave you to figure everything out. The work is basically messy every month, but it’s ok as long as citrin is profiting from it. One point that everyone at this company agrees with: IT is nonexistent. Accounting or doing your work is not the hardest part here. IT basically goes out of their way to block every site and download so you can’t do your work. You either have to find loopholes or just be stuck in onboarding forever because IT doesn’t want to do anything. If your company gets acquired by citrin, it’ll be downhill from here and good luck to you.

4
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Citrin Cooperman Response
5mo
Thank you for taking the time to share your experience. We want to be absolutely clear: we do read these reviews, and we take them seriously. Feedback - whether positive or constructive - is an important part of how we continue improving as a high‑growth firm, and we never dismiss the perspectives of our team members. We’re glad to hear you’ve had positive experiences with compensation, remote flexibility, and the sense of community. At the same time, we recognize that rapid growth and integration can create challenges, and we are continually investing in processes, training, and support structures to ensure our teams feel equipped and supported. Regarding client expectations and workload, we understand that the accounting industry can be demanding. We are actively working to balance client needs with sustainable workloads, and we’ve expanded training, staffing resources, and management support to help teams navigate these pressures more effectively. Our India-based team is also a valued part of our organization, and we are committed to ensuring that collaboration is efficient, respectful, and aligned with client expectations. Specific to your comments about our IT function, our infrastructure is designed to protect client data and meet strict security standards, which can sometimes mean tighter controls. Even so, we are actively making investments to further scale our IT stack as it's a top firm priority. As for acquisitions and culture, growth inevitably brings change, but it also brings opportunity. We are committed to preserving the strengths of each acquired firm while building a unified culture that supports collaboration, development, and long‑term career growth. We appreciate your honesty and your contributions during your time here. While we may not agree with every point, we value the opportunity to listen, learn, and continue improving. Our door is always open for direct conversations, and we encourage employees to share feedback through any of our internal channels so we can address concerns in real time. Kind regards, Citrin Cooperman's Human Resources team
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