Does City Bank pay their employees well?

According to anonymously submitted Glassdoor reviews, City Bank employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at City Bank. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at City Bank?

54% of City Bank employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated City Bank 3.4 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at City Bank?

Bank Teller (10) , Teller (8) , Analyst (2) , Assistant (2) , Branch Manager (2) , Customer Service Representative (2) , Teller Supervisor (2)

What are the pros of working at City Bank according to real employee reviews?

"Great people to work with." ((in 10 reviews)); "good benefits too." ((in 9 reviews)); "Great work environment." ((in 5 reviews)); "Potential for yearly bonus" ((in 4 reviews)); "Very employee friendly." ((in 4 reviews))

What are the cons of working at City Bank according to real employee reviews?

"Discriminatory nepotism is rampant." ((in 8 reviews)); "low pay and ok benefit" ((in 7 reviews)); "Lousy scheduling and bad training" ((in 4 reviews)); "Not a lot of room for advancement unless you knew the "right" people." ((in 3 reviews))

What are the top reviewed City Bank locations?

Lubbock , Dallas , Houston , Florence , Southlake , San Antonio , Michigan City , Centralia

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City Bank reviews

GREAT FOR STUDENTS! - Customer Service Representative City Bank Employee Review

4.0

Aug 22, 2014

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

friendly staff, young coworkers with the same interests, and upper management that will go to bat for you at any given time.

Cons

Working every Saturday and sometimes when I was part-time there was difficulty getting more than 15 hours per week.

Explore other reviews about City Bank

5.0

Jan 6, 2026

Analyst

Recommend

CEO approval

Business Outlook

Pros

good people, environment, location, managers

Cons

nothing everything was great I am happy

1.0

Apr 12, 2026

Really doesn't matter

Recommend

CEO approval

Business Outlook

Pros

Nice buildings to work in, lots of parties

Cons

Training is only provided to select individuals. Discriminatory nepotism is rampant. No one can make a decision and stick with it so work processes change daily at times; you’re always being “managed” for the mistakes you make (going by processes from last week).

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Jobs at City Bank

Customer Xperience Representative

Lubbock, TX

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GREAT FOR STUDENTS! - Customer Service Representative City Bank Employee Review

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