It's had its ups and downs, but mainly downs - Mortagage Loan Officer City Bank Employee Review

3.0
Oct 14, 2014
Recommend
CEO approval
Business Outlook

Pros

I like my immediate boss, but hate the commission structure, lack of leadership, it is not team environment especially on the mortgage side.

Cons

No training, they expect you to know everything before you come work for them. Not a good place for beginning LO's; again pay is performance, which I get, but if you don't come with a book of business very hard to succeed!

Explore other reviews about City Bank

5.0
Jan 6, 2026
Recommend
CEO approval
Business Outlook

Pros

good people, environment, location, managers

Cons

nothing everything was great I am happy

1.0
Apr 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice buildings to work in, lots of parties

Cons

Training is only provided to select individuals. Discriminatory nepotism is rampant. No one can make a decision and stick with it so work processes change daily at times; you’re always being “managed” for the mistakes you make (going by processes from last week).

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