Pros
Good Pay Great Health insurance Good co-workers Work from home options CIO is great, very responsive to feedback, knows everyone by name.
Cons
Management it awful! They don't listen to the employees at all even when you give them written text/email examples of the types of issues you are having. Keep working it out between the two of you, which leds to most people not saying anything to the individual and eventually leaving. Example of a manager who has no business managing people, with the initials RB over the service desk. The person has lost several very talented individuals over the last few years because of her managerial style or lack of. Directors and VP's do not listen to the concerns and when they do nothing is done about it. If you want to have a better culture don't leave people in charge who can't manage.