I have never been so traumatized as an employee - Clinical Liaison ClearSky Health Employee Review

I’m a few months removed from ending my time at ClearSky. With the great help of my therapists and friends, I am now able to speak truthfully on my time at ClearSky as well as on my opinions on the company without the visceral feelings of utter revulsion and heavy grief. I had high hopes for this company. When we opened the Mansfield and Waxahachie locations, everyone was amped to provide a IPR for communities that previously been forces to travel far from home for IPR services. But after a few months of operation, it became apparent that profits over people, vitriol over peace, strife over understanding seeped through cracks of this company and its facade. Here are few of my list of reasons why remaining employed at ClearSky was no longer tenable for me: My anxiety from work stress and unreasonable leadership expectations became physical, leading to one trip to ER for chest pain and over 10 primary care visits in the span of 6 months. There was no clear line between work and non-work life. You were expected to take calls/messages from 7 AM to 9 or 10 PM if it called for it. Also the pressure to answer text messages and calls while driving on the highway felt so unsafe and overwhelming. The toll on my car was terrible and my insurance premium jumped like crazy. ClearSky only pays for gas at $.70/mile; they don’t pay for maintenance. People always had access to me even on my vacation/time off: “I know you’re off but…”. Because ClearSky does not provide work phones but only gives you a $60/month credit for personal cellphone use, I would get calls from referral sources even on vacation and off days. So basically it always felt like you were working. I’m still getting calls months later after resigning. Oh and let me not forget that the PTO was the worst I’ve ever had professionally: 4.1 hrs per pay period, 6 holidays and 1 floating holiday per year. Because of the stress and work requirements (sometimes driving over 100 miles in one day) and constant calls or texts, I had NO energy to take care of my home nor energy to participate in things I once loved. I’m still working to recover what I once had before working for ClearSky. I never felt settled in the job even after a year. There was always gossip about the CEO wanting to fire the whole liaison team. There was such nasty/toxic treatment from internal leadership that bled over into internal staff. The CEO was heard MANY times speaking ill and disgustingly about the whole liaison team. He allowed and encouraged a culture of mistrust and disrespect between internal leadership/staff and the liaison team, so much so that one of the directors thought they were capable of taking on liaison duties at a major referral source for a week while the liaison was out. But after day 3, this person decided they were too busy with their own director duties and not able to continue as a liaison…this person did not communicate to us (the liaison team) that they would not be helping any longer; we found out midday and had to scramble to cover!!!! We were gobsmacked!To my knowledge, this person was never corrected or disciplined for this huge ball drop. Also the original DON was allowed to OPENLY disrespect the liaison team and others, so much so that the nurse managers from both Mansfield and Waxahachie locations quit within a few days of each other. This DON resigned several months later, but let’s just say that this was not the DON’s idea. The CEO loved texting the liaison team on the weekend at 4 AM or sending emails on weekdays at 5 AM with info that was not urgent. The Corporate office was so far removed from the reality about specific territories/markets but set impossible expectations of us. They built a location (Mansfield) in one of the hardest markets in the DFW area (Arlington with 4 other rehab hospitals within 4 square miles of each other) and couldn’t understand why the actual numbers weren’t meeting their expectations. Because the external pressure from leadership was getting so bad, it caused bullying behavior between liaison team members. We used to be really close but the pressure caused an unfortunate “everyone for themselves” attitude. There was a huge culture of blame-shifting and scapegoating. No one felt safe enough as an employee to own up to their mistakes which were many as a new start up. I could go on and on. But all-in-all, working for ClearSky has been the most traumatic experience in my professional life. I hope whoever is reading this sees that my writing is not overly emotional or hyperbolic but truthful. I would also caution you as a reader to really “read” the other reviews, reading what’s in the lines but also what’s being said in-between. Take notice of the dichotomy between the very low reviews and the 5-star ones (which are usually provided by leadership, admin, and/or corporate aka home office).