Mar 4, 2017
ClearSlide Response
9yI was disheartened to read this review. It doesn’t reflect my view of the state of ClearSlide, nor the facts we’ve shared internally with the team. Working at a mid-stage start up like ours is challenging. We’ve been very open to the team about the trade-offs necessary to become a self-sustaining company. Could we spend more on lead flow? Yes. Could we add more sales and service heads? Sure. However, I've seen too many companies hire too fast or spend far too much too soon to fund growth at any cost. The approach we’re taking is to grow profitably, and appropriately invest in the business – but this approach and the flexibility required may not be right for everyone.
When I factually look at our company, I have a very different outlook of our success. Over 50% of our AEs made Excellence Club, and we celebrated their success this weekend at our event. Our focus and investments in enablement and systems has cut down the time to ramp and made it easier to sell. We are a leader in our industry, have strong alignment with Marketing, and our upcoming product release is a huge step forward for our customers and prospects.
Is everything perfect? Of course not. We have a lot of work to do and we need our team's help. If you are a current employee and have good ideas, come find me. You know that I very much have an open door policy – if you’re willing to speak up publicly in a town hall, then come speak to me personally (and if needed, confidentially). I want nothing more than to make every employee successful. If you need help or additional support, just ask. It’s hard to make individual adjustments without real dialog, but when we do work together and address our challenges, goodness will follow. Of that I am certain. - Jeff Schmidt, SVP WW Sales & Services