You're only as good as your last sale - Inside Sales Representative Clearlink Employee Review

2.0
Aug 16, 2012
Recommend
CEO approval
Business Outlook

Pros

The friendship and fun loving atmosphere they provide is great. They are always having mini parties, handing out energy drinks, celebrating silly holidays and so on. They also have a great training structure that has helped me in many other aspects of my life, and you get to go to it once a week. They also have a lot of benefits like discounted gym memberships to Golds, free health care after a year, tuition reimbursement and so on. They are also great to work with as far as scheduling goes.

Cons

There is a MAJOR downside to their benefits. You cannot get free health care til you've worked there for over a year. Sounds fair to me. However this just goes to show how very little people make it past a year. Same thing goes for tuition reimbursement, after 90 days you can apply before your class actually starts. And they pay out the day it ends as long as you are still an employee. However, once I applied I felt that I put a big target on to fire me so they could avoid paying me $2,000 in reimbursement. They also make it sound like it's so easy and do-able to get a coaching or management position if you work hard. Yeah right! I've never seen anybody that's been promoted, only them downsizing on management and letting coaches go all the time! The atmosphere can be fun, but it also attracts a lot of young college students creating a high school like work environment. There is a lot of gossip, he said she said, drama and horny young adults. But, maybe you're into that kind of thing. The company will treat you like gold if your'e doing well, management is great at patting you on the back and making you feel awesome. On the flip side, they are also great at making you feel worthless. This job has been the biggest emotional roller coaster not only for myself, but for my coworkers and even my family. You're either high as a kite their or lower then low. No middle ground. The pressure is intense! You're expected (minimum) to sell at least 20% of your calls. Sounds easy right? However more then half of the calls that come in are for customer service- you are still accountable for the those calls. I was selling at a 30% conversion rate for the last 3 months and have had great relationships with all my coaches. However, this past week I've had a really hard time 3 days in a row. I am now being let go because of the sales metrics in the last 3 days. Nobody cares that I've been doing excellent the past 3 months. Their love for you is only as great as your last sale. If you want to live your life in constant fear of being let go at any moment for not selling a call- by all means apply for Clearlink! I would recommend this job as a great TEMPORARY position while you are finding another job.

Explore other reviews about Clearlink

5.0
Jan 26, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Clearlink is a great place to work. I've been here for a few years, and I'm not going anywhere. It's had it's ups and downs, but with a new CEO and new leadership, I'm excited about the direction of the company. Great company culture New leadership Hybrid/flex WFH schedule

Cons

Still expected to come in office/not fully remote Compensation could be more competitive

2.0
Apr 13, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Uber Eats Vouchers/Vouchers for food on campus -PTO hours are added every week

Cons

Clearlink went from a CEO that didn’t give a single care about the employees to new leadership that seems to care now but with that, I feel like the new people aren’t aware of what’s really going on. When you’re hired here, boy, do they sell you the dream! Everything is good, and slowly you start to lose hope & very quickly you learn this company is going downhill one way or another. I was part of the social team for years. We were promised growth and new opportunities and that NEVER happened. We’d bring up concerns about leadership in our individual team and the concerns were NEVER taken seriously, because as I easily learned, this company is like high school, they will protect their friends even if it means losing a brand partner. The higher ups will have random meeting to talk about the department & there’s specific higher ups who feel the need to show off their Disney trips/cruises while some of us are struggling to even keep up with bills and living paycheck to paycheck. Overall, there’s A LOT of broken promises on growth. Pay sucks and it’s hard to get a pay raise. Any concern you bring to a higher up will leave you ignored or they won’t do anything about it. Your career won’t grow here unless you’re BFFs with higher ups that have been there forever.

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