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      Clearlink

      Engaged Employer

      Clearlink reviews

      Typical Call Center - Anonymous employee Clearlink Employee Review

      2.0
      Dec 30, 2018
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The base pay + commission was great for most sales agents. It is a great place to meet people in their 20s, as most of the sales force is comprised of people in that age range. Most of the employees are easy to get along with.

      Cons

      -When moving up in the company I was told to expect to lose money for a higher position but then would acquire more than I started with once moving a step above that. It was explained in a "two steps forward one step back" type of conversation. I moved upward and did lose money. - Some departments are newer and thus the pay changes frequently. It is near impossible to form long term financial plans in these newer departments. - It is the most political environment I have worked in. Upper management is very clique-y and blatantly prefers men over women and men whom belong to a certain religion over men who do not, even though the majority of sales agents are not open about their religious beliefs or have no specific religion. - HR here is useless. I was seriously told "what do you expect us to do about it?" when providing evidence for a wrongful write-up and pay docking. I had over 20 pages of emails, recorded conversations, etc. They said they refused to "step on my boss's toes" by overriding the punishment. They also said that even though it is not company policy to have write ups with no expiration date, it was a new manager who did it and they would not intervene for fear of him leaving the position.

      avatar
      Clearlink Response
      7y
      We are sorry to hear that we did not deliver on the exceptional employee experience we strive for. As we continue to grow as a company and expand offerings and respective departments, we do experience occasional growing pains -- but we also put a huge effort into career development and career pathing to help our people understand how they can take the next step in their career. We do have checks and balances in place to review disciplinary and compliance concerns, and it is an area we are constantly looking to improve. We absolutely do not tolerate discrimination in any way, shape, or form and thoroughly investigate all such allegations. Please contact our VP of Human Resources at Cammie.Cable@clearlink.com so we can review your experience.

      Explore other reviews about Clearlink

      5.0
      Sep 4, 2025
      Creative director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Love my boss and love the office. Great benefits and good wfh flexibility.

      Cons

      Hardly any. Tough clients but that comes with any job.

      1
      2.0
      Apr 13, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Uber Eats Vouchers/Vouchers for food on campus -PTO hours are added every week

      Cons

      Clearlink went from a CEO that didn’t give a single care about the employees to new leadership that seems to care now but with that, I feel like the new people aren’t aware of what’s really going on. When you’re hired here, boy, do they sell you the dream! Everything is good, and slowly you start to lose hope & very quickly you learn this company is going downhill one way or another. I was part of the social team for years. We were promised growth and new opportunities and that NEVER happened. We’d bring up concerns about leadership in our individual team and the concerns were NEVER taken seriously, because as I easily learned, this company is like high school, they will protect their friends even if it means losing a brand partner. The higher ups will have random meeting to talk about the department & there’s specific higher ups who feel the need to show off their Disney trips/cruises while some of us are struggling to even keep up with bills and living paycheck to paycheck. Overall, there’s A LOT of broken promises on growth. Pay sucks and it’s hard to get a pay raise. Any concern you bring to a higher up will leave you ignored or they won’t do anything about it. Your career won’t grow here unless you’re BFFs with higher ups that have been there forever.

      1
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