Not the best experience - Insurance Sales Agent Clearlink Employee Review

2.0
Jan 27, 2019
Recommend
CEO approval
Business Outlook

Pros

The only pros were work from home and they paid for P & C licensing which was revoked when I left.

Cons

They are very disorganized. They rely on their vendors too much for salary information and the lack of communication sucks. They get all their tech from Sykes which is terrible. My training class was hired on with the promise of $14.50 plus commission and the vendor they were working with started paying $12.50. We'd get shorted checks regularly and 3 of out of training class quit within the first week because the miscommunication between the recruiter and the vendor on our schedule that we signed contracts on. That was completely just shrugged off when we brought it up. We had system issues from day one and literally we would set all day with no calls or sales even though we were commissioned. No compensation for that at all. The vendor's employees that were there for support treated us poorly and with attitudes because we were their employees but subcontracted out. We weren't properly trained on how the vendor's systems worked so we frequently had issues and I lost policy sales because of this. Over all Clearlink might be a good company but they need to analyze a lot of their guideline and training modules. My last straw there was when another employee sent me a link that a new training class was coming on with less experience but was making more money. If the vendors are deciding the rate they are paying the clearlink employees they Clearlink needs to step in and set guidelines. When I left, there was 5 employees left out of 22 that had started with me. Pretty telling.

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Clearlink Response
7y
We are sorry to hear that we fell short of the exceptional employee experience we strive for with all of our people. Ensuring we keep up with competitive pay across the market definitely presents some challenges, and it is an area we are constantly analyzing and adjusting. We understand that we only succeed when our people succeed and are constantly looking to remove every roadblock possible to help our people thrive. We would like to hear more about your specific situation and how we can continue to improve our processes to support our people, please contact us at HR@Clearlink.com.

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5.0
Sep 4, 2025
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Pros

Love my boss and love the office. Great benefits and good wfh flexibility.

Cons

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2.0
Apr 13, 2026
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Recommend
CEO approval
Business Outlook

Pros

-Uber Eats Vouchers/Vouchers for food on campus -PTO hours are added every week

Cons

Clearlink went from a CEO that didn’t give a single care about the employees to new leadership that seems to care now but with that, I feel like the new people aren’t aware of what’s really going on. When you’re hired here, boy, do they sell you the dream! Everything is good, and slowly you start to lose hope & very quickly you learn this company is going downhill one way or another. I was part of the social team for years. We were promised growth and new opportunities and that NEVER happened. We’d bring up concerns about leadership in our individual team and the concerns were NEVER taken seriously, because as I easily learned, this company is like high school, they will protect their friends even if it means losing a brand partner. The higher ups will have random meeting to talk about the department & there’s specific higher ups who feel the need to show off their Disney trips/cruises while some of us are struggling to even keep up with bills and living paycheck to paycheck. Overall, there’s A LOT of broken promises on growth. Pay sucks and it’s hard to get a pay raise. Any concern you bring to a higher up will leave you ignored or they won’t do anything about it. Your career won’t grow here unless you’re BFFs with higher ups that have been there forever.

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