Why you shouldn't work at Clearlink. - Brand Love Team Lead Clearlink Employee Review

1.0
May 1, 2020
Recommend
CEO approval
Business Outlook

Pros

See cons below to see why Clealrink might not be the best fit. This was only a small portion of what I experienced at Clearlink.

Cons

I worked at Clearlink for over 2 years and I use to be able to say that I loved working at Clearlink. I was able to move over to the cooperate side and join their brand love team. When I first started I love the team and my job. As the months went by and people moved on I was able to move up to the team lead position. I never wanted the position, but I felt honored that my manager wanted me to take it. As a few months went by my manager start abusing her power and making me fire people who didn't really deserve to be fired. (It all started because someone on the team told a lie about her and she got offended that they would make her look like the bad guy) I really cared about my coworkers and I knew a lot of them took the position because they wanted to start their career path so I did let them know that they needed to be careful because they could be next. As more months went by I really hated my job and consider stepping down. My manager kept telling me how amazing I was so I didn't want to give up and kept pushing through it. She really held on to the idea that Utah is a fire at will state and it's her team and her cultural and she could fire people who weren't a good fit. She was not wrong, but it did change the whole atmosphere of the team culture. My manager was also over the top when it came to what fairness looked like. It made it so if anyone on the team was sad the person who made them sad got in trouble and I had to start keeping a close on eye them to see if they needed to be let go. This made it so if the team was upset they could take down who ever they wanted to and there was really nothing I could do because I was never really in charged. This even lead to me getting let go. I went to my manager multiple times about how someone was using blackmail on me and she never once talked about going to HR because we could handle it and I believed her. The last time I went to her about blackmail three days later I was let go for the same reason I went to her about. HR was trying to tell that what I was doing had been going on for a while and that my manager had no idea about the situations and that's why she never said anything. He had a few things I didn't even know I was doing which made the situation weird because I was only ever told I was doing everything right. HR went over the firing process with me when I first started my position and I knew what their protocol was and one of the rules they told me is when it comes to firing someone the reason should never be a surprise, however they tried to tie everything to one reason that didn't really make any sense to make it look like what was happening wasn't a surprise. When I tried to ask questions about what I did and try to understand how and why this was happening they kept telling me "my emotions were high and I should go home and email them later". I didn't feel comfortable emailing them because I felt like there were several things they did wrong in the firing process. I emailed someone else at Clearlink HR who told me that they couldn't help because they didn't know the situation. To my understanding the firing standards should be the same within the company. My question got ignored and I was left sad to think that a company I picked to start my career at really didn't care about doing the right thing. There were so many times where my manager told me information she should of kept confidential and things she did that should've never happened in the first place, but the one who got in trouble was me. If you want to work at a place that will treat you fair don't pick Clearlink.

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Clearlink Response
6y
Unfortunately, we are not able to talk about specific situations in public forums. Our Director of People Operations, Terry Chace, would be happy to review your situation with you again, please reach out to him at Terry.Chace@Clearlink.com.

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5.0
Sep 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Love my boss and love the office. Great benefits and good wfh flexibility.

Cons

Hardly any. Tough clients but that comes with any job.

1
2.0
Apr 13, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Uber Eats Vouchers/Vouchers for food on campus -PTO hours are added every week

Cons

Clearlink went from a CEO that didn’t give a single care about the employees to new leadership that seems to care now but with that, I feel like the new people aren’t aware of what’s really going on. When you’re hired here, boy, do they sell you the dream! Everything is good, and slowly you start to lose hope & very quickly you learn this company is going downhill one way or another. I was part of the social team for years. We were promised growth and new opportunities and that NEVER happened. We’d bring up concerns about leadership in our individual team and the concerns were NEVER taken seriously, because as I easily learned, this company is like high school, they will protect their friends even if it means losing a brand partner. The higher ups will have random meeting to talk about the department & there’s specific higher ups who feel the need to show off their Disney trips/cruises while some of us are struggling to even keep up with bills and living paycheck to paycheck. Overall, there’s A LOT of broken promises on growth. Pay sucks and it’s hard to get a pay raise. Any concern you bring to a higher up will leave you ignored or they won’t do anything about it. Your career won’t grow here unless you’re BFFs with higher ups that have been there forever.

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