Amazing Changes - Anonymous employee Clearlink Employee Review

5.0
Feb 24, 2021
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The values Clearlink introduced in 2020 changed what it's like to work here. Culture was generally good before, but felt inconsistent or poorly defined. Now, the values anchor the way leadership shows up, how communication happens, and how decisions are made. I am so grateful for this! Clearlink handled COVID-19 amazingly. We all went virtual the first week of March and continue to work safely at home into Q2 of 2021. PTO was expanded dramatically, along with new levels of flex time and a holiday policy that honors more diverse holidays. The company also provided a $250 desk reimbursement for home office needs, and delivery of our chairs/personal items left in the office to our front doors. The commitment to Diversity and Inclusion feels new from the past, and makes me proud to work here. The executive team standing with Black Lives Matter, an investment in women's leadership, the ongoing conversations of accountability are amazing, and if they weren't happening, I would be job searching.

Cons

Things change - I joined Clearlink 4 years ago and its a lot more "grown up" of a company than it used to be. There is more structure than there used to be. If you love the "anything goes" start-up culture that existed 15 years ago when Clearlink was founded, the new level of rules/professional standards might not feel great to you.

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Clearlink Response
5y
We are so happy that our values have resonated with you! Please continue to share feedback so that we can keep improving our employee experience!

Explore other reviews about Clearlink

5.0
Sep 4, 2025
Recommend
CEO approval
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Pros

Love my boss and love the office. Great benefits and good wfh flexibility.

Cons

Hardly any. Tough clients but that comes with any job.

1
2.0
Apr 13, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Uber Eats Vouchers/Vouchers for food on campus -PTO hours are added every week

Cons

Clearlink went from a CEO that didn’t give a single care about the employees to new leadership that seems to care now but with that, I feel like the new people aren’t aware of what’s really going on. When you’re hired here, boy, do they sell you the dream! Everything is good, and slowly you start to lose hope & very quickly you learn this company is going downhill one way or another. I was part of the social team for years. We were promised growth and new opportunities and that NEVER happened. We’d bring up concerns about leadership in our individual team and the concerns were NEVER taken seriously, because as I easily learned, this company is like high school, they will protect their friends even if it means losing a brand partner. The higher ups will have random meeting to talk about the department & there’s specific higher ups who feel the need to show off their Disney trips/cruises while some of us are struggling to even keep up with bills and living paycheck to paycheck. Overall, there’s A LOT of broken promises on growth. Pay sucks and it’s hard to get a pay raise. Any concern you bring to a higher up will leave you ignored or they won’t do anything about it. Your career won’t grow here unless you’re BFFs with higher ups that have been there forever.

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