Pros
- None. Absolutely none. The two pros below aren't guaranteed. - You might make friends with your coworkers. - Worked remotely.
Cons
- My coworkers and I were catfished with a misleading job ad. We thought we would be promoting our client's brand in their forums. Instead, we became customer service representatives that had to undergo some hackneyed technical training, particularly in the smart home device sector. - Managers are incompetent and don't seem to *want* to understand team dynamics or the pain points of the job. - Managers are discriminatory, especially if you're a race other than white OR need accommodations in order to do your job. - The client we worked with was also incompetent and expected WAY more ROI than a team of <10 could deliver. We were blamed for it, despite the fact that the forums themselves weren't even managed correctly by their own company to begin with. - Managers provided incentives in order for us to "work harder." When we did, they didn't give us the incentives they promised (e.g., an extra 2 days off, leaving early, etc.). - The "team building" meetings were also insultingly meaningless. Waste of time and our department almost never was able to contribute anything. (I think once, we got thanked, and that was a brief aside since apparently the other departments didn't know what we were doing.) - Get ready for massive turnover OR new hires getting promoted rapidly (when they shouldn't be) within months. Our team was not allowed to transfer to other departments. - I applied for job a different department (since Clearlink likes to boast about its flexible lateral movements within the giant company). Managers found out and disapproved the transfer. - Employees subsidize their own benefits (e.g., UberEats, Fringe). You can't opt-out easily. Yeah, as if $20 UberEats credit can make up for the appallingly miserable workplace vibe.