Felt like home - Sales Support Analyst Clearlink Employee Review

4.0
Aug 8, 2022
Recommend
CEO approval
Business Outlook

Pros

-Excellent benefits -Advancement can be very fast -Great environment -Work life balance -Encourage, offer free, No, PAID classes in the building for things like yoga, meditation, etc. YOU REMAIN CLOCKED IN FOR ALL THES! Aswell as metal workshops, talking amd educate mental health. Self esteam building exercises Emraces your vulnerabilities & teach you how to use them as a strength rather than weakness.

Cons

-Communication could better between managers and agents and QA. - At times, the environment could be bad. Usually due to moral but, sometimes its something personal with coworkers on your team. -No real training on how they expect the feedback to be given verbally and written, to agents or coach's. - You're the bad guy more often than not when an agent gets a bad score. This can lead to finger pointing, rumors and revenge like actions such as complaints basedon lies to hurt your pay in relation for you doing your job correctly.

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Clearlink Response
3y
We appreciate your feedback. Thank you for all you did to contribute during your time at Clearlink and we wish you the best!

Explore other reviews about Clearlink

5.0
Jan 26, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Clearlink is a great place to work. I've been here for a few years, and I'm not going anywhere. It's had it's ups and downs, but with a new CEO and new leadership, I'm excited about the direction of the company. Great company culture New leadership Hybrid/flex WFH schedule

Cons

Still expected to come in office/not fully remote Compensation could be more competitive

2.0
Apr 13, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Uber Eats Vouchers/Vouchers for food on campus -PTO hours are added every week

Cons

Clearlink went from a CEO that didn’t give a single care about the employees to new leadership that seems to care now but with that, I feel like the new people aren’t aware of what’s really going on. When you’re hired here, boy, do they sell you the dream! Everything is good, and slowly you start to lose hope & very quickly you learn this company is going downhill one way or another. I was part of the social team for years. We were promised growth and new opportunities and that NEVER happened. We’d bring up concerns about leadership in our individual team and the concerns were NEVER taken seriously, because as I easily learned, this company is like high school, they will protect their friends even if it means losing a brand partner. The higher ups will have random meeting to talk about the department & there’s specific higher ups who feel the need to show off their Disney trips/cruises while some of us are struggling to even keep up with bills and living paycheck to paycheck. Overall, there’s A LOT of broken promises on growth. Pay sucks and it’s hard to get a pay raise. Any concern you bring to a higher up will leave you ignored or they won’t do anything about it. Your career won’t grow here unless you’re BFFs with higher ups that have been there forever.

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