CEO is horrible - Anonymous employee Clearlink Employee Review

1.0
Apr 14, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Individual teams can be good to work on

Cons

The CEO (James Clarke) is ego driven. From his very first day with the company, he has consistently demonstrated a total lack of care about the people within the company, and thinks everyone should be willing to sacrifice their entire lives for the business, while not providing a single reason why. He will insult and belittle employees, lie directly to them, and then spend 20 minutes complaining during a company call about how everyone is so mean to him. He has repeatedly told the entire company that we're not good enough, past employees weren't good enough, and that we need to do better. He never stops complaining long enough to bother to provide anything resembling a plan, vision, or strategy for the company. These are the exact opposite qualities a leader of a company should have.

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Clearlink Response
3y
Thank you for sharing your concerns, we value your feedback. Please reach out to hr@clearlink.com or leadership to continue the conversation.

Explore other reviews about Clearlink

5.0
Sep 4, 2025
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CEO approval
Business Outlook

Pros

Love my boss and love the office. Great benefits and good wfh flexibility.

Cons

Hardly any. Tough clients but that comes with any job.

1
2.0
Apr 13, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Uber Eats Vouchers/Vouchers for food on campus -PTO hours are added every week

Cons

Clearlink went from a CEO that didn’t give a single care about the employees to new leadership that seems to care now but with that, I feel like the new people aren’t aware of what’s really going on. When you’re hired here, boy, do they sell you the dream! Everything is good, and slowly you start to lose hope & very quickly you learn this company is going downhill one way or another. I was part of the social team for years. We were promised growth and new opportunities and that NEVER happened. We’d bring up concerns about leadership in our individual team and the concerns were NEVER taken seriously, because as I easily learned, this company is like high school, they will protect their friends even if it means losing a brand partner. The higher ups will have random meeting to talk about the department & there’s specific higher ups who feel the need to show off their Disney trips/cruises while some of us are struggling to even keep up with bills and living paycheck to paycheck. Overall, there’s A LOT of broken promises on growth. Pay sucks and it’s hard to get a pay raise. Any concern you bring to a higher up will leave you ignored or they won’t do anything about it. Your career won’t grow here unless you’re BFFs with higher ups that have been there forever.

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