New Leadership is Out of Touch. - Anonymous employee Clearlink Employee Review

2.0
May 30, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I don't see Clearlink headed in a good, long-term direction. They can't keep veteran team members.

Cons

- Becoming more authoritarian - The senior executive leadership refuses to set company goals - James Clarke has destabilized the company, for the second time, because he didn't like the criticism he had been getting after getting rid of our two best benefits. He is slowly getting rid of remote work for the company. - Clearlink will NOT remain remote forever. They're only hiring in SLC, unless there aren't any candidates, THEN they move outward. The CEO is too tied in with politicians, religious groups, and other shoulder-rubbing elitists to see past his own arrogance and ignorance.

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Clearlink Response
2y
Thank you for sharing. We encourage you to reach out to leadership or hr@clearlink.com to continue the conversation.

Explore other reviews about Clearlink

5.0
Jan 26, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Clearlink is a great place to work. I've been here for a few years, and I'm not going anywhere. It's had it's ups and downs, but with a new CEO and new leadership, I'm excited about the direction of the company. Great company culture New leadership Hybrid/flex WFH schedule

Cons

Still expected to come in office/not fully remote Compensation could be more competitive

2.0
Apr 13, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Uber Eats Vouchers/Vouchers for food on campus -PTO hours are added every week

Cons

Clearlink went from a CEO that didn’t give a single care about the employees to new leadership that seems to care now but with that, I feel like the new people aren’t aware of what’s really going on. When you’re hired here, boy, do they sell you the dream! Everything is good, and slowly you start to lose hope & very quickly you learn this company is going downhill one way or another. I was part of the social team for years. We were promised growth and new opportunities and that NEVER happened. We’d bring up concerns about leadership in our individual team and the concerns were NEVER taken seriously, because as I easily learned, this company is like high school, they will protect their friends even if it means losing a brand partner. The higher ups will have random meeting to talk about the department & there’s specific higher ups who feel the need to show off their Disney trips/cruises while some of us are struggling to even keep up with bills and living paycheck to paycheck. Overall, there’s A LOT of broken promises on growth. Pay sucks and it’s hard to get a pay raise. Any concern you bring to a higher up will leave you ignored or they won’t do anything about it. Your career won’t grow here unless you’re BFFs with higher ups that have been there forever.

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