Rising Like a Phoenix - Anonymous employee Clearlink Employee Review

5.0
Jan 25, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I’ve seen a lot of comments about how things have gone downhill ever since James Clarke took control of Clearlink, but I couldn’t disagree more. Fact of the matter is that Clearlink was broken before James took over in 2021. Our prior leadership wanted to sell half of the business, we had terrible margins across multiple business units, and we were only making money from one division. A lot of organizational dissonance and imminent changes made Clearlink a ticking-time-bomb. That bomb has been defused. It has undoubtedly been a rough ride. In a sink-or-swim scenario, we parted ways with a lot of talented employees in 2023. We were forced to make a lot of hard strategy and personnel decisions. However, a simple look at our financials shows that all business units are now healthy. Not only are we producing revenue, but we're approaching record breaking profit across the board. Despite some bumps in the road, you have to give credit to James Clarke and his new senior leadership team for getting things back on track.

Cons

Still a little short on IT and Product personnel which can put a bind on resources and growth.

Explore other reviews about Clearlink

5.0
Sep 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Love my boss and love the office. Great benefits and good wfh flexibility.

Cons

Hardly any. Tough clients but that comes with any job.

1
2.0
Apr 13, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Uber Eats Vouchers/Vouchers for food on campus -PTO hours are added every week

Cons

Clearlink went from a CEO that didn’t give a single care about the employees to new leadership that seems to care now but with that, I feel like the new people aren’t aware of what’s really going on. When you’re hired here, boy, do they sell you the dream! Everything is good, and slowly you start to lose hope & very quickly you learn this company is going downhill one way or another. I was part of the social team for years. We were promised growth and new opportunities and that NEVER happened. We’d bring up concerns about leadership in our individual team and the concerns were NEVER taken seriously, because as I easily learned, this company is like high school, they will protect their friends even if it means losing a brand partner. The higher ups will have random meeting to talk about the department & there’s specific higher ups who feel the need to show off their Disney trips/cruises while some of us are struggling to even keep up with bills and living paycheck to paycheck. Overall, there’s A LOT of broken promises on growth. Pay sucks and it’s hard to get a pay raise. Any concern you bring to a higher up will leave you ignored or they won’t do anything about it. Your career won’t grow here unless you’re BFFs with higher ups that have been there forever.

1
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