It's hard to know where to begin.
The focus for the last 12-18 months has been maximizing gross profit margin in preparation for a public offering sometime soon. Upper/middle level management won't admit to it, but that's what they are doing. It's turned the workplace into a burn and churn environment. The resource concerns we all had 18 months ago went ignored, and now they are paying for it, with many employees leaving. I worked many 12 hour days for a long time, with no end in sight.
It was a difficult decision to leave the company. I didn't want to let down my co-workers who were also working as hard as me, and I knew all my work would fall on them.
The Employee Satisfaction Survey scores were so low during the last survey I was there for, that they refused to release them company wide and instead "wanted to address it directly with those departments". I never saw any results from the ESS, in my department or otherwise.
The system itself has had reliability and stability issues, which means that the employees have to work extra and perform manual work to make up for the lack of performance in the system. Additional checks, extra work, and angry clients make period ends extra stressful.
Compensation is ok, until you factor in all the stress and time spent working in excess of 40 hours. Then, it gets worse.
One last item - management professes to "promote from within". Yet many of the leadership positions that were hired recently were only posted externally, and no internal employees were given an opportunity to interview for these positions.
