Pros
Clearwater used to be a really fun place to work 3-5 years ago. The teams were very knowledgeable and there were opportunities to move around in the company. Higher management seemed to care enough about the employees and people could excel in what their skill set was. The pay was never that great, but the culture was much different than what we see today and people would leave on fairly positive notes. It is fun to be a part of large well known clients, and you do get opportunities to talk with important figures at a lot of different public companies.
Cons
The executives only care about profitably now. You will be over worked and the only reward you will get is an inflation raise and a new job “promotion” that does not come with a raise. You will constantly be asked to take on more work even though the amount of work operations has is not sustainable in the first place. On top of that, sales has extremely lofty goals, so operations will have to take on more complex clients. The amount of people that are joining Clearwater is no where near enough to amount for the experienced people that have been leaving for higher paying and less stressful jobs.