Not what you'd expect - PAS Financial Counselor Cleveland Clinic Employee Review

2.0
Jun 22, 2016
Recommend
CEO approval
Business Outlook

Pros

Large company, tons of benefits, huge networks come out of it. Cleveland Clinic is a really great company if you're working in the hospital, but behind the scenes is utter madness. I liked the company and the people; they were all very supportive and nice, but I'm not entirely sure if I could give them a lot of plus's besides that.

Cons

Management is trying its best, but financial areas are understaffed, processes are incredibly slow and most of your day will be spent arguing with insurance companies on the phone. Pay is really good, so don't discount that. Cleveland Clinic will pay you well.

Explore other reviews about Cleveland Clinic

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Gain alot of experience with client facing, alot of learning.

Cons

No cons really except for it being a contract job, still a good job.

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Cleveland Clinic Response
2w
Thank you for your review. We appreciate your feedback and your time with us at Cleveland Clinic – best of luck in your future endeavors!
3.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Health insurance and maternity benefits are great, though some people have been aggravated by the addition of a deductible in 2026. There is also decent tuition reimbursement, but you need to carefully read all of the policies as the wording can be tricky and even HR doesn't understand all of their own policies.

Cons

Pay seems inconsistent and raises are a joke, getting lower and later every year. PTO is decent but keep in mind that getting paid for holidays comes from that PTO and plan accordingly. HR is a complete JOKE! They never answer, don't seem to understand any of their policies, and have no idea what they are doing. It takes weeks to get ahold of anyone, and they are the farthest from helpful I've ever experienced. Retirement matching is based on years of service, they will put the money in the account but only vest after 3 years so don't count on the amount it shows unless you know 100% for sure you will be there more than 3 years.

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Cleveland Clinic Response
2w
We appreciate your review. We want our caregivers to have the best experience possible working at Cleveland Clinic and your feedback is important in achieving that goal.
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