Management has been there too long, noone has much recruitment experience and processes change daily-total flux. - Recruiter Cleveland Clinic Employee Review

2.0
Oct 25, 2011
Recommend
CEO approval
Business Outlook

Pros

Upper management vision is strong and hopeful. However, management in the mid lines is confused, underqualified (promoted because of tenure within organization and NOT from experience within that line of expertise). It will be years before it trickles down and becomes a consistently strong and fair place to work.

Cons

Very insestuous atmosphere. HR job descriptions all look the same so one never knows what the job entails and recruiters are too immature in their roles to know. They are more HR than anything else. Managers often were part of unrelated departments and given hefty promotions that do NOT MEET MINIMUM QUALIFICATIONS as a job description is written. This is unfair as an outside person is not given the same consideration. Although a large HR department, many or most managers don't know simple policies such as PTO or how to onboard a new hire.

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5.0
Jan 26, 2026
Recommend
CEO approval
Business Outlook

Pros

leaders in healthcare innovative in technology

Cons

easy to be lost in 50000 employees

3.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Health insurance and maternity benefits are great, though some people have been aggravated by the addition of a deductible in 2026. There is also decent tuition reimbursement, but you need to carefully read all of the policies as the wording can be tricky and even HR doesn't understand all of their own policies.

Cons

Pay seems inconsistent and raises are a joke, getting lower and later every year. PTO is decent but keep in mind that getting paid for holidays comes from that PTO and plan accordingly. HR is a complete JOKE! They never answer, don't seem to understand any of their policies, and have no idea what they are doing. It takes weeks to get ahold of anyone, and they are the farthest from helpful I've ever experienced. Retirement matching is based on years of service, they will put the money in the account but only vest after 3 years so don't count on the amount it shows unless you know 100% for sure you will be there more than 3 years.

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Cleveland Clinic Response
2w
We appreciate your review. We want our caregivers to have the best experience possible working at Cleveland Clinic and your feedback is important in achieving that goal.
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