High stress, understaffed, low pay - Registered Nurse, BSN Cleveland Clinic Employee Review

2.0
May 10, 2021
Recommend
CEO approval
Business Outlook

Pros

There are a lot of educational opportunities, and you'll get good experience with time management. The healthcare benefits are really incredible (as long as you see ONLY Cleveland Clinic providers) and prescription costs are low. The point system for call-outs is fair (1 point for calling off before 4, 5 points allotted in a rolling year, with 1 permitted instance where you can call off three shifts in a row and it only counts as one point -- but you have to know you're doing it in advance, and tell them as you call in on the first shift). The name and prestige looks good on a resume.

Cons

Beware: The Clinic tells you that it's mandatory to work two years on a unit before you transfer to any other floor within the entire CCF hospital system. If you don't, you're blacklisted. Really consider all your options before you take a job here because once you do, you're stuck. Pay: Insultingly low. No merit increase this past year, although we did get a $500 (pre-tax) bonus recently. Charge nurse: On many floors, the charge nurse is forced to take on all the charge duties -- AND a full patient assignment -- for NO extra pay. Floating: All RNs at main campus are required to float to any unit in the hospital, regardless of specialty or staffing needs on YOUR unit. This goes for highly experienced RNs as well as nurses fresh off orientation. Expect to float to neurology step-down, oncology, med-surg, ortho, women's health, leukemia, bone marrow transplant, GI, pulmonary, Covid units, bariatric, and whatever other unit can't keep staff. Last year they were requiring us to float to different regional hospitals entirely. Understaffing: Getting worse and worse due to massive staff turnover and a constant churn-and-burn of new grads. Always short-staffed, and if they aren't already short-staffed at the start of the shift, they will float nurses to other units that "need them more." Cuts in staff mean nurses are assigned the responsibility to draw all patients' labs (Phlebotomy rarely shows up anymore), do all EKGs, etc. They don't even notify us they're short anymore, they just...don't show up. Burnout: Everyone is burned out. Nurses, aides, management, everyone. Management does not address the widespread dissatisfaction or acknowledge how difficult, unsafe and frustrating the floating has been.

Explore other reviews about Cleveland Clinic

5.0
Nov 30, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good work environment for me

Cons

Nothing really bad to report

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Cleveland Clinic Response
7mo
Thank you for your review. We appreciate your feedback and your time with us at Cleveland Clinic – best of luck in your future endeavors!
3.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Health insurance and maternity benefits are great, though some people have been aggravated by the addition of a deductible in 2026. There is also decent tuition reimbursement, but you need to carefully read all of the policies as the wording can be tricky and even HR doesn't understand all of their own policies.

Cons

Pay seems inconsistent and raises are a joke, getting lower and later every year. PTO is decent but keep in mind that getting paid for holidays comes from that PTO and plan accordingly. HR is a complete JOKE! They never answer, don't seem to understand any of their policies, and have no idea what they are doing. It takes weeks to get ahold of anyone, and they are the farthest from helpful I've ever experienced. Retirement matching is based on years of service, they will put the money in the account but only vest after 3 years so don't count on the amount it shows unless you know 100% for sure you will be there more than 3 years.

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Cleveland Clinic Response
1w
We appreciate your review. We want our caregivers to have the best experience possible working at Cleveland Clinic and your feedback is important in achieving that goal.
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