Awesome Culture - Customer Success Clientbook Employee Review

5.0
May 20, 2021
Recommend
CEO approval
Business Outlook

Pros

-No micromanaging. You are trusted to do your job and treated like an adult. -Great career growth -Great mentorship from leaders. They care about getting you to where you want to be in your career

Cons

Minor growing pains. That can be good or bad, depending on how you look at it. I think this is an opportunity to prove myself, but some may see it as a con since you have to adapt quickly. That is life in tech, though.

Explore other reviews about Clientbook

5.0
Jul 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible and creative work environment. CTO is very talented and has harbored an amazing team of smart and hard working individuals. Your input for projects is valued and you are given the space to be creative. Your contributions have real impact!

Cons

Pay is competitive but you can’t expect top end of the pay scale. Unlimited PTO is sometimes hard to take when everyone’s input on the team really matters.

2.0
Oct 12, 2024
Recommend
CEO approval
Business Outlook

Pros

Great teammates, good product, fun culture activities.

Cons

It started out great, was a fun place to work, and seemed like a great place to grow your career. And then they implemented a 3-strike policy for the SDR team, and everyone felt very micro managed. You would get a strike for showing up after 8:00, not making your first call by 8:05, not making a certain amount of calls by noon, and not making a certain amount by the end of the day. Three strikes, you're gone. They didn't care if you had consistently hit quota previously without hitting those activity metrics. They cared more about the call volume than the number of completed demos. And then I also discovered that becoming an AE from SDR was nearly impossible. The environment quickly shifted from one that felt fun and rewarding if you worked hard to one where you felt like someone was constantly looking over your shoulder because they didn't trust you. Additionally, it felt like they rewarded the top reps with the best warm leads. And there were multiple times where reps would do everything they were supposed to, get a lead to show up for a demo, and then they would somehow find a way for the lead to not qualify even if it was ICP. It happened multiple times to multiple SDRs. If you barely missed quota a couple of times, they would start asking you things like, "do you still when want to work here?" And "are you interviewing at other companies?" Overall, it was not an environment where I felt wanted. I got the impression that working in other roles was different.

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