Most Unstable Billing Business Ever! - Anonymous employee Clinicient Employee Review

1.0
Dec 9, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Healthcare Benefits, PTO, Paid Holidays

Cons

First of all, don't let these other positive reviews fool you, current employees of Clinicient, DO NOT feel at all positive about the Culture of the company or the direction it's going. Those reviews are created by technical writers that Clinicient employs. I'll just give you a list of negative things that did and will occur when you work at this business. Your capability to fax or receive faxes goes out several times a month. At that time you must contact all of your clients letting them know that once again our fax is out of service and they won't be able to fax us anything (most importantly, daily deposit information). Clinicient's own software that it uses to for billing services they provide(they also lease the software) randomly disconnects without warning and can last anywhere from minutes to several hours. That happens at least once a month. They are WAYYYY understaffed and assign ONE account manager to in between 35-45 different clinics to manage at any one time. Can you imagine trying to manage that many different clinics and keeping them and the owner happy? Well guess what, they hate you and Clincient because they never deliver their promises to clients. And Clincient will continue to push you to meet goals even though the goals they set are impossible with the malfunctioning technology and being so understaffed. They constantly change the structure of the company to try and make things run smoothly and they never do. Employees constantly are quitting or randomly being fired with no explanation. Think i'm lying about all this? ASK THEM ABOUT THEIR 40% TURNOVER RATE! Clinics are cancelling their services left and right because our company cant even staff enough people to work the clinics we have . Upper management posses no people skills and love to make you feel stupid if you don't know the answer to a question. Trying to find time to sit with a manager to ask simple questions is like trying to have a sit down with the President of the USA. . Also moving up in this company is a joke. I know people that have been very respectful hard working people and wanted after years to move up to management only to find out that they hired externally for the management position and didn't give you the opportunity to apply or after you applied they won't hire you because you don't have a college degree. No experience does not matter here! I could go on and on but I just want to make it clear, I guarantee the last few positive reviews are not valid and are in fact made by company executives.

Explore other reviews about Clinicient

5.0
Jul 14, 2024
Recommend
CEO approval
Business Outlook

Pros

People, purpose, senior management, transparency, benefits.

Cons

There are none, being sold would be the only regret.

4.0
Jul 22, 2024
Recommend
CEO approval
Business Outlook

Pros

great people, great vision, amazing clients

Cons

Product development somewhat stalled due to acquisition

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