One of the Best Company - CSA - Customer Service Associate Clipboard Employee Review

No obligation to any shifts and I can pick where I want to work and pay is always good and immediately after clocking out

No stability and cancellation is possible with every shift assigned

Unlimited paid time off is one of the company's strongest benefits

- There was a lack of transparency, consistent feedback, and fair recognition of employees' contributions. On several occasions, I felt that ideas and work produced by team members were presented to senior leadership without proper acknowledgment. - Performance management felt inconsistent. You will not receive actionable guidance that would have allowed me to improve before major decisions were made. This created an environment where success felt difficult to achieve. - HR appeared to prioritize management's perspective, and I felt there was a balanced opportunity for employees to fully share their side before decisions were made. A more transparent and impartial process would help build trust across the organization.