Unprofessional & bad for business!! - Customer Service Representative Closet Factory Employee Review

The owners are inexperienced in running a business and managing employees. Laurie talks AT everyone with an attitude and aggressive tone. And thinks she can get away with it because its a Franchise - there is no one to report her behavior to. She gives the company a bad rapport. They are unorganized and sporadic. They overcharge clients and do not refund their money. Talk negatively about clients and employees around the office (out loud). Laurie has no self- awareness and because of it creates a toxic environment. She hides behind the fact she’s never managed before. Which is fine, but you don’t talk to people disrespectfully and expect them to work for you. I wouldn’t work here even if I were desperate for a job. These people seem to be working under the influence of drugs with the daily outbursts that occur in the office and dilated pupils. Not a professional place to work to say the least. Overall bad for business.