New to Cloud Coach, but loving it so far! - Customer Success Specialist Cloud Coach Employee Review

5.0
Aug 16, 2017
Recommend
CEO approval
Business Outlook

Pros

Working at Cloud Coach has been great! I am new to the company, but everyone is very nice and easy to work with. Discussion is welcome and encouraged, and it's an environment that is supportive of my professional growth and development. They've done nothing but encourage me to learn and support me in the process.

Cons

There was a huge curve when coming on, and if you don't have a Salesforce Admin background there is a lot to learn, but Management gives you the time and space to become proficient.

Explore other reviews about Cloud Coach

5.0
Mar 25, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Cloud Coach is an amazing organization. Although they are small, they are very competitive in their industry. They compete with the biggest names in their field, and win due to their consultative approach, and truly have constructed the most scalable framework for post sales orgs needing a SF native PM and or PSA. They truly take customer feedback into roadmap considerations, and keep their accounts healthy, and happy.

Cons

I can't say I have a bad thing to say about the company. If you are coming from a massive (20k+ emp) organization, I would be aware of the inherent challenges of working for a small versus big company, but Cloud Coach has a great culture and product that's easy to get behind.

2.0
Feb 10, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Autonomy and freedom to do your job most of the time, depending on your position

Cons

Low salary compared to similar companies, lost management and lack of vision. Keep in mind the reviews below were before the company was purchased by a Capital firm, the CEO was replaced, and then about 80% of the company turned over after that and were filled with the CEO's friends and former colleagues.

See reviews by: Helpful|Rating|Date|All