Avoid this ex-Uber organization at all costs. Cloudkitchens AKA City Storage Systems - Human Resources Manager CloudKitchens Employee Review

1.0
Mar 23, 2020
Recommend
CEO approval
Business Outlook

Pros

-Stock can be worth if this company IPOs in the next 10 years. Highly unlikely though. -Flexible work from home arrangement, you can come in at 11am though will work past midnight on most occasions due to it being a US company

Cons

-Toxic and political work environment, lots of favoritism and aversions to transparency and honesty -Inexperienced people managers across the organization globally -No empowerment in local/regional markets to run projects and make decisions -Managers will make you overpromise company and career growth to every single candidate, let the business deal with them after they join -Micromanagement and unrealistic expectations on KPIs/targets across all areas of the business -Hire and fire attitude is rampant which means a lot of attrition and a disgruntled workforce -Everything bad you read about Uber previously without any of the lessons or learnings -Business model is unlikely to take off and will remain money losing for a very long time

Explore other reviews about CloudKitchens

5.0
Mar 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Always someone you can turn to for help

Cons

Lots of tickets via Zendesk per day

1.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

- For the most part, you get to decide your own schedule. - Base pay is good. It's a 50/50 split. However, you won't be making OTE ever.

Cons

- You're selling to restaurant owners, so you definitely need to work evenings and weekends if you want to have valuable conversations. - The company has a bad reputation with lots of lawsuits and this gets in the way of closing opportunities. - Facilities are dirty and this also gets in the way of closing. - Several managers left the company, and half a year later they still haven't hired anyone. - Commission structure is against you. If 50% of their new customers churn (which is actually better than the industry average) then there's a 50% chance you don't get your full commission for each sale. Those are terrible odds. - Several outbound sales people have been laid off. They don't even mention them. We just stop seeing them in the meetings. - Even though there aren't that many internal meetings, they constantly get thrown onto the calendar and rescheduled last minute. - Nothing fun. The company rarely does sniffs and doesn't follow up with it.

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