Toxic, Hollow Promises, Mismanaged, Horrible Company - Designer CloudKitchens Employee Review

1.0
Jul 6, 2021
Recommend
CEO approval
Business Outlook

Pros

- Coworkers can be really intelligent and passionate - Pay and equity can be decent depending on seniority in tech (but offers are usually less competitive than other companies)

Cons

- Toxic culture, people are constantly fearful of their jobs and place in the company, everything about Uber 2.0 is true - Stealth, so you can't tell people about what you do and Upper Management can run the company however it wants - Extremely low morale - Very little transparency, extremely silo'd - Mismanaged, most managers are first time managers and completely clueless and inept - Bonus program managed to offend absolutely everyone - Most employee churn I have ever seen - Zero investment in Diversity, Equity and Inclusion training - People worship Travis, anyone who doesn't is seen as an outsider - Zero upwards mobility, no interest in helping employees grow or invest in their careers - Equity program is a joke. no intention of going public or getting out of stealth mode anytime soon - Recruiters lie to you constantly during the interview process, an absolute train wreck of a hiring process and committee - Literally no HR, no way to report inappropriate behavior

Explore other reviews about CloudKitchens

5.0
Mar 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Always someone you can turn to for help

Cons

Lots of tickets via Zendesk per day

1.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

- For the most part, you get to decide your own schedule. - Base pay is good. It's a 50/50 split. However, you won't be making OTE ever.

Cons

- You're selling to restaurant owners, so you definitely need to work evenings and weekends if you want to have valuable conversations. - The company has a bad reputation with lots of lawsuits and this gets in the way of closing opportunities. - Facilities are dirty and this also gets in the way of closing. - Several managers left the company, and half a year later they still haven't hired anyone. - Commission structure is against you. If 50% of their new customers churn (which is actually better than the industry average) then there's a 50% chance you don't get your full commission for each sale. Those are terrible odds. - Several outbound sales people have been laid off. They don't even mention them. We just stop seeing them in the meetings. - Even though there aren't that many internal meetings, they constantly get thrown onto the calendar and rescheduled last minute. - Nothing fun. The company rarely does sniffs and doesn't follow up with it.

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