Interesting projects, work with clients, and travelling - Account Manager Cloudbeds Employee Review

5.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

The role is very dynamic – I help hotels to improve operations and increase bookings, so there’s a lot of variety which keeps me motivated. It’s a global company that gives us flexibility and room for development. I manage my own portfolio, build relationships, and directly impact customer success. Plus, regular site visits and inter-city trips keep things interesting for me.

Cons

It’s difficult to balance relationship management, upselling, troubleshooting, and internal coordination all at once.

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Cloudbeds Response
1mo
Thank you for taking the time to share your experience! We're thrilled to hear that you're enjoying the variety, autonomy, and impact that come with supporting our customers. It's especially rewarding to know that the opportunity to build relationships, travel, and help hoteliers succeed keeps the role engaging and meaningful. We also appreciate your honest feedback regarding the challenge of balancing multiple priorities. As our teams continue to grow and evolve, we're always looking for ways to improve processes, collaboration, and support so our team members can be successful while maintaining a sustainable workload, which is also our priority! Thank you for being part of Cloudbeds and for the contributions you make to our customers every day!

Explore other reviews about Cloudbeds

5.0
Jul 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This can be a great opportunity for someone who enjoys a high-performance environment. The focus is mainly on prospecting, cold outreach, and closing new business. I’ve improved my skills in running product demos and following up with potential clients. Plus, the technology is solid with interesting features and integrations.

Cons

Success isn’t automatic; building confidence in sales requires persistence and consistency.

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Cloudbeds Response
2w
Thank you for taking the time to share your experience with us. We’re glad to hear you’ve found Cloudbeds to be a place where you can build your skills, particularly in prospecting, product demonstrations, and customer engagement. It’s also great to know that our technology and product continue to be a positive part of your experience! We also appreciate your perspective on the nature of sales. Building confidence and achieving success takes persistence, continuous learning, and consistency, and we’re committed to providing an environment where our team members can continue to grow and develop those skills. Thank you for being part of the Cloudbeds team, and we wish you continued success!
2.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

I cannot think of a single pro about this company. At least my coworkers have been great to work with, I guess.

Cons

Expectations are unbelievably high, but support is practically nonexistent. I was given no training, yet was immediately expected to handle complex tasks under relentless pressure with absolutely no room for mistakes. The pay is not even decent, and it falls far below what other companies are offering.

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