Not what it seems - Market Manager Cloudbeds Employee Review

2.0
Sep 24, 2021
Recommend
CEO approval
Business Outlook

Pros

- Remote work; good setup - Nice people

Cons

- Base pay for Account Executive level is FAR below industry average and they do not provide annual increases or even adjustments due to inflation - Commission structure is not lucrative unless you crush quota which as a Market Manager is not currently possible - Poor communication from leadership - Market Managers were told they would not reduce the number of inbound leads we receive, but that has been proven 100% false. Most leads are going to the inbound team and our quota has not changed - FYI - Inbound Sales Team make much less in commission, so don't be fooled. - No equipment stipend or help; it's the only fully remote company I've come across that does not provide equipment or at least a stipend for equipment - No 401k match - They will tell you about all the opportunity for advancement, but in sales under the new sales structure, there isn't room for upward mobility

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Cloudbeds Response
4y
Thank you for your honest feedback. We made the structural changes to the sales team, in part, to strengthen our outbound efforts and fuel our future growth. With these updates, we believe that we’re able to offer more career tracks with varying earning potential based on the role. Structural changes can be difficult, especially at our growth rate, but we promise to listen, learn and adapt. We apologize that there was an issue with the communication and have shared your feedback with management. If you are comfortable reaching out to your People Ops contact confidentially, we would like to figure out a solution together.

Explore other reviews about Cloudbeds

5.0
Jul 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This can be a great opportunity for someone who enjoys a high-performance environment. The focus is mainly on prospecting, cold outreach, and closing new business. I’ve improved my skills in running product demos and following up with potential clients. Plus, the technology is solid with interesting features and integrations.

Cons

Success isn’t automatic; building confidence in sales requires persistence and consistency.

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Cloudbeds Response
2w
Thank you for taking the time to share your experience with us. We’re glad to hear you’ve found Cloudbeds to be a place where you can build your skills, particularly in prospecting, product demonstrations, and customer engagement. It’s also great to know that our technology and product continue to be a positive part of your experience! We also appreciate your perspective on the nature of sales. Building confidence and achieving success takes persistence, continuous learning, and consistency, and we’re committed to providing an environment where our team members can continue to grow and develop those skills. Thank you for being part of the Cloudbeds team, and we wish you continued success!
2.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

I cannot think of a single pro about this company. At least my coworkers have been great to work with, I guess.

Cons

Expectations are unbelievably high, but support is practically nonexistent. I was given no training, yet was immediately expected to handle complex tasks under relentless pressure with absolutely no room for mistakes. The pay is not even decent, and it falls far below what other companies are offering.

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Cloudbeds Response
1d
Thank you for taking the time to share your experience with us. We’re glad to hear that you had the opportunity to work alongside great colleagues. Building a collaborative and supportive culture is something we value, and we appreciate you recognizing your teammates. We also appreciate you sharing your perspective on onboarding, support, and compensation. Feedback like yours helps us continue evaluating and improving the experience we provide to our team members. Thank you for the time you spent at Cloudbeds, and we wish you all the best in your future endeavors.
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