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Cloudbeds

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Cloudbeds reviews

Toxic Sales Culture - Account Manager Cloudbeds Employee Review

2.0
Jun 17, 2025
Account manager
Recommend
CEO approval
Business Outlook

Pros

Cloudbeds offers a strong product and the flexibility of remote work.

Cons

The internal sales culture is deeply flawed. From day one I felt a pervasive sense of favoritism that impacted promotions, opportunities, and daily dynamics—success often feels tied more to internal politics than performance. Sales, in particular, is set up to fail with no real product training, unrealistic quotas, and little meaningful support. Morale and performance suffer across the majority of the team as accountability is wildly misdirected and recognition is uncommon and uneven. While there are talented, well-intentioned people across the organization, the toxic dynamics within the sales team, starting at the highest level, ultimately undermine their efforts and make it difficult to succeed or grow.

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Cloudbeds Response
1y
Thank you for taking the time to share your feedback. At Cloudbeds, we are committed to fostering an inclusive and supportive environment where every team member can thrive. While we’re glad to hear you appreciated our product and the flexibility of remote work, we take concerns about team culture, training, and support very seriously. Over the past year, we’ve invested significantly in sales enablement, enhanced our onboarding processes, and worked to better align performance expectations with clear, achievable goals. That said, we understand how cultural challenges can impact overall performance. Your feedback reinforces the importance of this ongoing work, and we truly appreciate your candor. We are also reviewing and strengthening our leadership development strategies, with a focus on accountability, transparent communication, and team empowerment. Building a culture where all team members feel recognized, supported, and set up for success remains one of our top priorities. We wish you all the best in your next chapter and thank you again for being part of the Cloudbeds journey.

Explore other reviews about Cloudbeds

5.0
Jul 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This can be a great opportunity for someone who enjoys a high-performance environment. The focus is mainly on prospecting, cold outreach, and closing new business. I’ve improved my skills in running product demos and following up with potential clients. Plus, the technology is solid with interesting features and integrations.

Cons

Success isn’t automatic; building confidence in sales requires persistence and consistency.

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Cloudbeds Response
2w
Thank you for taking the time to share your experience with us. We’re glad to hear you’ve found Cloudbeds to be a place where you can build your skills, particularly in prospecting, product demonstrations, and customer engagement. It’s also great to know that our technology and product continue to be a positive part of your experience! We also appreciate your perspective on the nature of sales. Building confidence and achieving success takes persistence, continuous learning, and consistency, and we’re committed to providing an environment where our team members can continue to grow and develop those skills. Thank you for being part of the Cloudbeds team, and we wish you continued success!
2.0
Jul 14, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I cannot think of a single pro about this company. At least my coworkers have been great to work with, I guess.

Cons

Expectations are unbelievably high, but support is practically nonexistent. I was given no training, yet was immediately expected to handle complex tasks under relentless pressure with absolutely no room for mistakes. The pay is not even decent, and it falls far below what other companies are offering.

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Cloudbeds Response
2d
Thank you for taking the time to share your experience with us. We’re glad to hear that you had the opportunity to work alongside great colleagues. Building a collaborative and supportive culture is something we value, and we appreciate you recognizing your teammates. We also appreciate you sharing your perspective on onboarding, support, and compensation. Feedback like yours helps us continue evaluating and improving the experience we provide to our team members. Thank you for the time you spent at Cloudbeds, and we wish you all the best in your future endeavors.
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