Customer Support Engineer - Technical Support Engineer Cloudflare Employee Review

Very good culture and strong talent

Expectation to manage up and extremely fast paced environment

Exceptionally talented team. Every IC I worked with brought deep technical skills, genuine passion, and a collaborative, empathetic approach. Compensation and equity are strong.

Senior leadership lacks a clear vision, direction shifts constantly without concrete goals. Internal competition is actively encouraged by management, which creates a toxic dynamic. No 401k match. Raises and promotions are difficult to come by once you're in, and leadership feels largely out of touch with the realities on the ground.