Incredible opportunity + great culture - Customer Success Cloudflare Employee Review

5.0
Mar 15, 2018
Recommend
CEO approval
Business Outlook

Pros

- The future looks very bright - phenomenal growth and pace of innovation - Truly market-leading technology that customers love - Smartest group of people you will ever work with - "Don't hire a**holes" is the #1 guideline in recruiting here, and it shows - Strong feeling of teamwork and collaboration across departments in working towards our mission of building a better internet - Solid pay and benefits, plenty of opportunity to grow and move within the company

Cons

- All companies can be doing a better job with diversity in hiring and promotions. Cloudflare is certainly ahead of the pack but can always do better. - Internal documentation + processes are a bit of a mess and need to grow up in alignment with the company's growth

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Cloudflare Response
8y
Thanks for the review and for being here and helping us get better. I love the feedback, esp Advice to Management. Career growth and culture are huge priorities for us. I love seeing folks give away their legos and find the next exciting step in their career here. I hope you are seeing all of our efforts there. (If not, please come see!). -janet

Explore other reviews about Cloudflare

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

New Tech, Diversity and many learning opportunities

Cons

Its hard to learn all these new stuff

2.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

- Strong platform - Mostly friendly and smart people - Good salary, but substandard benefits

Cons

- Strong culture of favoritism: if you’re not an OG or coming in from Palo Alto, you’ll face an uphill battle in sales. - Sales culture is terribly toxic, political, and cliquey, especially with the Palo Alto Networks invasion. - Ridiculous internal processes and poorly designed tools (still use more spreadsheets than tools, quotes can take weeks and I’m not kidding) - Zero sales tools (No Outreach, Gong, good luck even getting Zoom Info) - Substandard BDR team with 12:1 ratios of BDR to AE. Got zero set meetings in over 1 year with our team’s BDR.

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