Great learning curve and dynamic environment - Customer Success Manager Cloudflare Employee Review

5.0
May 1, 2020
Recommend
CEO approval
Business Outlook

Pros

- Great people to work with - all smart, curious, humble and friendly! - Great product and innovation - Dynamic routine: always learning and being exposed to new challenges

Cons

- we still have work on improving our internal processes to make things more efficient

Explore other reviews about Cloudflare

5.0
May 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Very good culture and strong talent

Cons

Expectation to manage up and extremely fast paced environment

2.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

- Strong platform - Mostly friendly and smart people - Good salary, but substandard benefits

Cons

- Strong culture of favoritism: if you’re not an OG or coming in from Palo Alto, you’ll face an uphill battle in sales. - Sales culture is terribly toxic, political, and cliquey, especially with the Palo Alto Networks invasion. - Ridiculous internal processes and poorly designed tools (still use more spreadsheets than tools, quotes can take weeks and I’m not kidding) - Zero sales tools (No Outreach, Gong, good luck even getting Zoom Info) - Substandard BDR team with 12:1 ratios of BDR to AE. Got zero set meetings in over 1 year with our team’s BDR.

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