OK place to work but promotions are hard to come by - Customer Success Manager Cloudflare Employee Review

3.0
Apr 9, 2021
Recommend
CEO approval
Business Outlook

Pros

Start up culture, Good Benefits (except for 401k)

Cons

Super stingy with promotions. Especially for women and POC.

Explore other reviews about Cloudflare

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

New Tech, Diversity and many learning opportunities

Cons

Its hard to learn all these new stuff

2.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

- Strong platform - Mostly friendly and smart people - Good salary, but substandard benefits

Cons

- Strong culture of favoritism: if you’re not an OG or coming in from Palo Alto, you’ll face an uphill battle in sales. - Sales culture is terribly toxic, political, and cliquey, especially with the Palo Alto Networks invasion. - Ridiculous internal processes and poorly designed tools (still use more spreadsheets than tools, quotes can take weeks and I’m not kidding) - Zero sales tools (No Outreach, Gong, good luck even getting Zoom Info) - Substandard BDR team with 12:1 ratios of BDR to AE. Got zero set meetings in over 1 year with our team’s BDR.

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