Pros
The people are nice thats about it...
Cons
I have so much to say about this company its hard to summarize it all, and its alarming when I can barely think of any pros. First of all, this company has completely lost the collaborative, comradery, people first culture from legacy Triage and what they promised during interviews. If you are the west coast, offices has been shut down left and right with no prior warnings so you probably will never see your coworkers in person. Second, the work itself is extremely BORING. Steep learning curve when you first start off, but after you hit the 8-10 month mark there's nothing left to learn. You spend all day researching hospital accounts, billing them and arguing with carriers over the phone. And EVERYTHING is metric based, management only cares about how much money you're bringing in every month and how many accounts you billed. The client service aspect is non existence and if any only designated to senior associates. Every day is the same and every month is the same, you can only do it for so long before you go crazy... The pay for this job is extremely low. Everyone received a 3.5% merit increase this year to "adjust" for inflation, well guess what everyone pretty much took a payout this year due to the high inflation rate. There are similar positions out there that pays way more and has better company culture. Lastly, this company has been writing a ton of fake 5 star reviews on Glassdoor. I mean really? This is your idea to fix the problem rather than addressing it with your employees? Its childish and just goes to show how bad things are if they are willing to create reviews that are not even close to being true.