High Turn Over Position - Community Researcher CoStar Group Employee Review

1.0
Sep 7, 2016
Recommend
CEO approval
Business Outlook

Pros

I loved all of my co-workers as well as some of the managers.

Cons

- Impossible to move up in the company ( even if you have a degree). It seems as though management finds it hard see a Community Researcher in another position -High productivity with little incentives - High turnover! Many of the Community Researchers hates their position and are looking for other jobs. I've even seen many managers leave in a short time span. - The job is repetitive - You're on the phone all day making calls -Management fires people all the time. Many of your co-workers will be gone due to low productivity or quality. The low productivity or quality is most likely due to burn out from the job. - Extreme burnout/ low morale as soon as you start working there - The people you talk to on the phones are rude - You will get cursed out at least once a day by the people you consult with on the phones

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CoStar Group Response
9y
Appreciate the feedback; we’re sorry you had a negative experience. We’re focused on retaining members of our research team and, for many, offer a path that extends out of research into functional roles or analysis. In addition we offer regular bonus compensation and highly competitive benefits.

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Pros

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Cons

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1.0
Jul 9, 2026
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CEO approval
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Pros

This company makes a strong first impression during the interview and training process. Unfortunately, my experience after onboarding was very different. Decision-making is highly centralized, leaving employees with very little autonomy. The company emphasizes ethics and integrity, but my experience did not consistently reflect those values. Favoritism also appeared to play a significant role in how employees were treated and how decisions were made. HR presents itself as a resource for employees, but concerns often end with, “It will be up to your manager.” That can be frustrating when the issue involves your manager or requires an impartial review. CoStar has developed a reputation for these issues, and from what I experienced, it wasn’t always this way. A few years ago, the company at least appeared to prioritize its employees. Today, that commitment feels diminished. The return-to-office expectations can also be unreasonable. During severe weather, employees are still expected to report to the office even when many other companies in the area allow employees to work remotely for safety. Finally, performance expectations and metrics are frequently changed, making goals increasingly difficult to achieve. Combined with inconsistent communication from leadership, it creates an environment where employees often feel unsupported and uncertain about expectations.

Cons

Good Health Benefits for families and singles Decent pay

3
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