Extremely High Sales Staff Turnover - Senior Sales Executive CoStar Group Employee Review

1.0
Oct 29, 2016
Recommend
CEO approval
Business Outlook

Pros

Annual sales conferences, President's Club trips, etc. Training

Cons

A commission structure that's so complicated that no salesperson can actually calculate lends to the perception that it is not fair. The highest Salesperson turnover I have ever experienced with 4 out of 5 leaving within 1st year.

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CoStar Group Response
9y
Thanks for leaving a review. We value your feedback and your time with us. We appreciate your comments on the commission plan and will pass it along to sales leadership as we are always looking for ways to improve the sales commission plans. We also see that you were in a relatively new location, while we regret the high turnover, we’ve just hired a new Managing Director for Canada who will lead the sales team. We believe having a local leader will make a significant difference for the sales team and its stability moving forward.

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5.0
Jul 11, 2026
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CEO approval
Business Outlook

Pros

The opportunity to build skills and income.

Cons

Low ramp up in sales

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1.0
Jul 9, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This company makes a strong first impression during the interview and training process. Unfortunately, my experience after onboarding was very different. Decision-making is highly centralized, leaving employees with very little autonomy. The company emphasizes ethics and integrity, but my experience did not consistently reflect those values. Favoritism also appeared to play a significant role in how employees were treated and how decisions were made. HR presents itself as a resource for employees, but concerns often end with, “It will be up to your manager.” That can be frustrating when the issue involves your manager or requires an impartial review. CoStar has developed a reputation for these issues, and from what I experienced, it wasn’t always this way. A few years ago, the company at least appeared to prioritize its employees. Today, that commitment feels diminished. The return-to-office expectations can also be unreasonable. During severe weather, employees are still expected to report to the office even when many other companies in the area allow employees to work remotely for safety. Finally, performance expectations and metrics are frequently changed, making goals increasingly difficult to achieve. Combined with inconsistent communication from leadership, it creates an environment where employees often feel unsupported and uncertain about expectations.

Cons

Good Health Benefits for families and singles Decent pay

3
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