Culture of Fear - Anonymous employee CoStar Group Employee Review

2.0
Jan 24, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The benefits are very good- heavily subsidized health coverage, time off, free healthy food, nice parties, wellness perks, commuter stipends.

Cons

Little respect or trust if any, is given to employees. The CEO makes rash decisions without thinking about or understanding downstream effects. Departments are not communicated with- just expected to dash around and figure out how to make things happen yesterday. Constant turnover in many parts of the organization. Expectations are inconsistent between managers and change daily due to the extreme lack of communication. An engagement survey this past summer promised to help improve things- issues such as lack of trust and communication seem to have only gotten drastically worse since then. Employee engagement is extremely low based on the demoralizing environment. Executives are not interested in employee development and do not seem to care about their workforce.

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CoStar Group Response
9y
Thanks for leaving a review; we’re glad you’re taking advantage of your benefits and here to listen to your feedback. We know change comes fast at CoStar. That pace helps keep us at the top of an extremely competitive marketplace. We’re also focused on maintaining a culture of clear communication and trust. If you’re comfortable we’d welcome the opportunity to gather more information on how we can improve at hrdepartment@costar.com.

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Pros

The opportunity to build skills and income.

Cons

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1.0
Jul 9, 2026
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Recommend
CEO approval
Business Outlook

Pros

This company makes a strong first impression during the interview and training process. Unfortunately, my experience after onboarding was very different. Decision-making is highly centralized, leaving employees with very little autonomy. The company emphasizes ethics and integrity, but my experience did not consistently reflect those values. Favoritism also appeared to play a significant role in how employees were treated and how decisions were made. HR presents itself as a resource for employees, but concerns often end with, “It will be up to your manager.” That can be frustrating when the issue involves your manager or requires an impartial review. CoStar has developed a reputation for these issues, and from what I experienced, it wasn’t always this way. A few years ago, the company at least appeared to prioritize its employees. Today, that commitment feels diminished. The return-to-office expectations can also be unreasonable. During severe weather, employees are still expected to report to the office even when many other companies in the area allow employees to work remotely for safety. Finally, performance expectations and metrics are frequently changed, making goals increasingly difficult to achieve. Combined with inconsistent communication from leadership, it creates an environment where employees often feel unsupported and uncertain about expectations.

Cons

Good Health Benefits for families and singles Decent pay

3
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