Young and Dumb - Tenant Surveyor CoStar Group Employee Review

2.0
Feb 4, 2017
Recommend
CEO approval
Business Outlook

Pros

Pay is very good but you will soon realize that it will not be enough to keep you motivated here very long. Free lunch, coffee, and onsite gym are a plus but it's all part of the system to reel you in. You will learn to cold call and deal with rejections on a daily basis.

Cons

Company is almost 30 years old yet it feels like it just opened its doors yesterday. The processes and ever changing metrics that are used make you feel like upper management has no idea what they are doing. The research managers act like they have been here for years yet they were hired the same time as everyone else. None of them started at the bottom like the rest of us and had to cold call hundreds of tenants a day to confirm information. Congratulations, you had limited managerial experience and that bumped you up the pay grade of everyone else. The type of work you do here is extremely repetitive and tedious. Everyday is the exact same thing. Call hundreds of business and confirm information. Not to mention you are phishing for data that most people are not willing to give out. You also have to pay to park in the garage and there is no other option other than parking several blocks away to avoid the cost. For a part time employee half your paycheck is going to just parking your vehicle. There is limited upward mobility and while you can eventually move up, if you have no managerial experience you are never moving out of the research department. No one becomes a manager starting in research and if you do it's because you got lucky. There are certainly better roles here and if you have managerial experience you can by pass all the hard work and watch others do it all day while you sit on your throne.

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CoStar Group Response
9y
We know calling can be challenging but often there is simply no other way to obtain the information that our clients need. Know that you’re influencing million-dollar decisions every day through your work and delivering value to the company and your clients! We expect all research team members to collaborate and work mutually to improve skills. If you feel like that isn’t a cultural value on your team please let us know at hrdepartment@costar.com.

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5.0
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Pros

Work-life balance is quite good

Cons

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1.0
Jul 9, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This company makes a strong first impression during the interview and training process. Unfortunately, my experience after onboarding was very different. Decision-making is highly centralized, leaving employees with very little autonomy. The company emphasizes ethics and integrity, but my experience did not consistently reflect those values. Favoritism also appeared to play a significant role in how employees were treated and how decisions were made. HR presents itself as a resource for employees, but concerns often end with, “It will be up to your manager.” That can be frustrating when the issue involves your manager or requires an impartial review. CoStar has developed a reputation for these issues, and from what I experienced, it wasn’t always this way. A few years ago, the company at least appeared to prioritize its employees. Today, that commitment feels diminished. The return-to-office expectations can also be unreasonable. During severe weather, employees are still expected to report to the office even when many other companies in the area allow employees to work remotely for safety. Finally, performance expectations and metrics are frequently changed, making goals increasingly difficult to achieve. Combined with inconsistent communication from leadership, it creates an environment where employees often feel unsupported and uncertain about expectations.

Cons

Good Health Benefits for families and singles Decent pay

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