Don't work here - Senior Research Associate CoStar Group Employee Review

1.0
Feb 7, 2017
Recommend
CEO approval
Business Outlook

Pros

Good Benefits, free snacks, that's it.

Cons

Terrible management, terrible internal communication. Unrealistic metric goals that change monthly. Turning into a call center when they tell you that it's only an hour a day on the phone. All they care about is how many calls you get even if it doesn't add value to the market. The office never closes even for terrible unsafe weather. You can't work from home which doesn't make sense, since you can do the job from anywhere. Don't recommend this job to anyone, doesn't give you any good skills to take to other jobs than phone experience.

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CoStar Group Response
9y
Thank you for the value that you’ve delivered. We appreciate your work and are thrilled that you’re making use of your benefits. Communication is a focus area for us and we continue to work to improve and take feedback from our employees through surveys, Glassdoor and manager one on ones. I can understand that it has been challenging to adjust to the metrics but the metrics are a way to measure the activities that lead to a robust, timely and accurate database. The CoStar data obtained by Research is our critical differentiator from our competitors and what clients are paying for.

Explore other reviews about CoStar Group

5.0
Jul 11, 2026
Recommend
CEO approval
Business Outlook

Pros

The opportunity to build skills and income.

Cons

Low ramp up in sales

1
1.0
Jul 9, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This company makes a strong first impression during the interview and training process. Unfortunately, my experience after onboarding was very different. Decision-making is highly centralized, leaving employees with very little autonomy. The company emphasizes ethics and integrity, but my experience did not consistently reflect those values. Favoritism also appeared to play a significant role in how employees were treated and how decisions were made. HR presents itself as a resource for employees, but concerns often end with, “It will be up to your manager.” That can be frustrating when the issue involves your manager or requires an impartial review. CoStar has developed a reputation for these issues, and from what I experienced, it wasn’t always this way. A few years ago, the company at least appeared to prioritize its employees. Today, that commitment feels diminished. The return-to-office expectations can also be unreasonable. During severe weather, employees are still expected to report to the office even when many other companies in the area allow employees to work remotely for safety. Finally, performance expectations and metrics are frequently changed, making goals increasingly difficult to achieve. Combined with inconsistent communication from leadership, it creates an environment where employees often feel unsupported and uncertain about expectations.

Cons

Good Health Benefits for families and singles Decent pay

3
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