AVOID! - Research Associate II CoStar Group Employee Review

1.0
Feb 8, 2017
Recommend
CEO approval
Business Outlook

Pros

The people you work with make the days bearable...the salary is good also, but it's a trap to keep you with the company.

Cons

Where to start? This place has a lot of potential and could be a really good place to work - however the CEO (American chap) seems to think that having an office full of unhappy people is the best way to go. I'm not exaggerating when I say that there is literally not one happy person in the Glasgow office...so many people are leaving or are off sick due to stress. We recently had a salary increase which sounds great on paper, but what we weren't told at the time is that we were going to have completely unrealistic targets imposed on us. CoStar has always tried to say that it isn't a call centre which is complete BS! We have to make 20 calls a day that are over 90 seconds. Not only that but we have to say ridiculous branding lines on every call to tell people how amazing CoStar are (lol!). Clients pay us for our data - not for the number of calls we make but this seems lost on everyone at CoStar. On top of all the calls, we are supposed to add a certain amount of new properties & deals and also check property websites for any updates. The fun is being drained out of the place as well; we used to have dress down days every Friday where we'd all pay £1 to go to different charities...this has now stopped as well for some bizarre reason.

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CoStar Group Response
9y
Thank you for your comments and for your time with us. Our metrics are carefully tailored to help drive the quality and productivity of research, help researchers improve and create value for our clients. I can understand that it has been challenging to adjust to the metrics but the metrics are a way to measure the activities that lead to a robust, timely and accurate database. The CoStar data obtained by Research is our critical differentiator from our competitors and what clients are paying for.

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Cons

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2.0
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CEO approval
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Pros

I worked for Homes.com - Great first job out of college to learn a lot about sales and can make good money in the first 3 months - FIND PEOPLE THAT HAVE DONE THIS JOB AND HAVE LEFT AND FIGURE OUT WHY CUZ THEY'LL TELL YOU

Cons

I worked for Homes.com - You're doing 3 jobs in one and the pay does not reflect that - it is churn and burn. The average tenure here is 7 months - Management doesn't know what's going on 3/4 of the time. It is all up to the CEO and he's on his private jet more than 3/4 of the time

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