Community Caller - Community Caller CoStar Group Employee Review

3.0
Feb 20, 2017
Recommend
CEO approval
Business Outlook

Pros

You are able to gain new skills and learn about real estate, earning potential is great, great location near the MARTA, company parties and events for holidays, ability to grow within the company

Cons

Micro-management, professionalism is overlooked for metrics, break times are minimal to none, the change is so constant that you can't keep up, higher ups don't respect the callers, the managers are rarely on the same page, the work is very repetitive, and you're always being compared to others.

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CoStar Group Response
9y
We appreciate your review! Thanks for your time with us and for your work. We’ve created a metrics system that helps researchers break new ground on their skills and to continuously improve while driving value for clients. We know that change can come quickly at CoStar but it helps to keep us a leader in a fiercely competitive space.

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5.0
Jul 11, 2026
Recommend
CEO approval
Business Outlook

Pros

The opportunity to build skills and income.

Cons

Low ramp up in sales

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1.0
Jul 9, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This company makes a strong first impression during the interview and training process. Unfortunately, my experience after onboarding was very different. Decision-making is highly centralized, leaving employees with very little autonomy. The company emphasizes ethics and integrity, but my experience did not consistently reflect those values. Favoritism also appeared to play a significant role in how employees were treated and how decisions were made. HR presents itself as a resource for employees, but concerns often end with, “It will be up to your manager.” That can be frustrating when the issue involves your manager or requires an impartial review. CoStar has developed a reputation for these issues, and from what I experienced, it wasn’t always this way. A few years ago, the company at least appeared to prioritize its employees. Today, that commitment feels diminished. The return-to-office expectations can also be unreasonable. During severe weather, employees are still expected to report to the office even when many other companies in the area allow employees to work remotely for safety. Finally, performance expectations and metrics are frequently changed, making goals increasingly difficult to achieve. Combined with inconsistent communication from leadership, it creates an environment where employees often feel unsupported and uncertain about expectations.

Cons

Good Health Benefits for families and singles Decent pay

3
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