Look for Other Employers - Anonymous employee CoStar Group Employee Review

1.0
Feb 26, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I have made some good friends there. Nice office space at HQ, especially for a glorified call center. Some employees are very bright and committed and try to do the best job they can despite the insanity of a "metric driven" company.

Cons

This job sucks the life out of you. The average of 90 seconds per property for validation and translation & migration into their new "database", every minute of every day. Lets be clear, not a few hours, half day or a day; but every 90 seconds for 8 hours a day. Take a break to get coffee or especially lunch; and that puts you behind. It's hard to take pride in your hard work when management always makes you feel like your best is never good enough. The wrong people (the kiss-upers) usually get praise and promotion; not us who are really the hard workers. This company is all about the numbers by ANY means necessary.

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CoStar Group Response
9y
Thanks for leaving a review here. Research is essential to CoStar’s mission and we deeply appreciate the value that you created during your time with us. We know that calling can be challenging but our metrics are carefully designed to help researchers excel and to deliver value for clients. In the end, calling often generates information that simply could not be obtained any other way.

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5.0
Jul 11, 2026
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CEO approval
Business Outlook

Pros

The opportunity to build skills and income.

Cons

Low ramp up in sales

1
1.0
Jul 9, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This company makes a strong first impression during the interview and training process. Unfortunately, my experience after onboarding was very different. Decision-making is highly centralized, leaving employees with very little autonomy. The company emphasizes ethics and integrity, but my experience did not consistently reflect those values. Favoritism also appeared to play a significant role in how employees were treated and how decisions were made. HR presents itself as a resource for employees, but concerns often end with, “It will be up to your manager.” That can be frustrating when the issue involves your manager or requires an impartial review. CoStar has developed a reputation for these issues, and from what I experienced, it wasn’t always this way. A few years ago, the company at least appeared to prioritize its employees. Today, that commitment feels diminished. The return-to-office expectations can also be unreasonable. During severe weather, employees are still expected to report to the office even when many other companies in the area allow employees to work remotely for safety. Finally, performance expectations and metrics are frequently changed, making goals increasingly difficult to achieve. Combined with inconsistent communication from leadership, it creates an environment where employees often feel unsupported and uncertain about expectations.

Cons

Good Health Benefits for families and singles Decent pay

3
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