Pros
Like everyone else has already said, pay and benefits are the only good things about the research associate position. Nice facilities too.
Cons
Terrible Environment and morale. This is a call center! Some of the metrics are impossible. They want you to average 20 calls a day with around 250-300 contacts in a port. Let's do the math. If you talk to every contact in your port in 20 days of work for a month, that averages to 12.5- 15 calls a day and that is assuming EVERY person answers and talks to you for 1 min 30 seconds. Yet they still want you to average 20 calls a day which is by the numbers not possible. All they care about is calls, nothing else. Doesn't matter if you have a level 1 portfolio or level 3 portfolio, where clients pay you a lot of money to see correct and accurate information, they just want you to make calls. Around 100 dial outs a day