Research Associate - Anonymous employee CoStar Group Employee Review

2.0
Apr 17, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Like everyone else has already said, pay and benefits are the only good things about the research associate position. Nice facilities too.

Cons

Terrible Environment and morale. This is a call center! Some of the metrics are impossible. They want you to average 20 calls a day with around 250-300 contacts in a port. Let's do the math. If you talk to every contact in your port in 20 days of work for a month, that averages to 12.5- 15 calls a day and that is assuming EVERY person answers and talks to you for 1 min 30 seconds. Yet they still want you to average 20 calls a day which is by the numbers not possible. All they care about is calls, nothing else. Doesn't matter if you have a level 1 portfolio or level 3 portfolio, where clients pay you a lot of money to see correct and accurate information, they just want you to make calls. Around 100 dial outs a day

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Jul 11, 2026
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Pros

The opportunity to build skills and income.

Cons

Low ramp up in sales

1
1.0
Jul 9, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This company makes a strong first impression during the interview and training process. Unfortunately, my experience after onboarding was very different. Decision-making is highly centralized, leaving employees with very little autonomy. The company emphasizes ethics and integrity, but my experience did not consistently reflect those values. Favoritism also appeared to play a significant role in how employees were treated and how decisions were made. HR presents itself as a resource for employees, but concerns often end with, “It will be up to your manager.” That can be frustrating when the issue involves your manager or requires an impartial review. CoStar has developed a reputation for these issues, and from what I experienced, it wasn’t always this way. A few years ago, the company at least appeared to prioritize its employees. Today, that commitment feels diminished. The return-to-office expectations can also be unreasonable. During severe weather, employees are still expected to report to the office even when many other companies in the area allow employees to work remotely for safety. Finally, performance expectations and metrics are frequently changed, making goals increasingly difficult to achieve. Combined with inconsistent communication from leadership, it creates an environment where employees often feel unsupported and uncertain about expectations.

Cons

Good Health Benefits for families and singles Decent pay

3
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