Do not recommend - Anonymous employee CoStar Group Employee Review

1.0
May 23, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Cool people, clean office, snacks and filtered water

Cons

Numbers obsessed. Job description says "Research Associate" but really it's a call center, forcing employees to pester people who beg to be taken off the list. We rarely use Google or do any extensive research because it takes time away from calling. They don't tell you if you don't pass training that you'll be fired. Each day is spent on the edge of your seat not knowing if you'll be fired or not. Expectations are unrealistic. Managers are condescending, answer questions with questions, and annoyingly micro-manage. No two managers are on the same page with how to do the job.

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CoStar Group Response
9y
We appreciate the time you’ve spent with us. We know calling can be challenging but it often obtains information that cannot be gathered in any other way. We tailor our metrics to help every researcher excel and drive value for clients. In addition, we make it clear that continuing work at CoStar is conditional on successfully completing research training before we make an offer and during training.

Explore other reviews about CoStar Group

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Work-life balance is quite good

Cons

There isn't a ton of flexibility, but you get a lot of PTO that makes up for it

1.0
Jul 9, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This company makes a strong first impression during the interview and training process. Unfortunately, my experience after onboarding was very different. Decision-making is highly centralized, leaving employees with very little autonomy. The company emphasizes ethics and integrity, but my experience did not consistently reflect those values. Favoritism also appeared to play a significant role in how employees were treated and how decisions were made. HR presents itself as a resource for employees, but concerns often end with, “It will be up to your manager.” That can be frustrating when the issue involves your manager or requires an impartial review. CoStar has developed a reputation for these issues, and from what I experienced, it wasn’t always this way. A few years ago, the company at least appeared to prioritize its employees. Today, that commitment feels diminished. The return-to-office expectations can also be unreasonable. During severe weather, employees are still expected to report to the office even when many other companies in the area allow employees to work remotely for safety. Finally, performance expectations and metrics are frequently changed, making goals increasingly difficult to achieve. Combined with inconsistent communication from leadership, it creates an environment where employees often feel unsupported and uncertain about expectations.

Cons

Good Health Benefits for families and singles Decent pay

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