don't stay longer than a year if you have a degree - Community Researcher CoStar Group Employee Review

1.0
Feb 19, 2018
Recommend
CEO approval
Business Outlook

Pros

free snacks, decent healthcare plan

Cons

Overworked, underpaid and upper management could care less. Metrics seem to change on a monthly basis and aim to take more money away from researchers. The job will burn you out. You're making hundreds of calls a day to apartments communities that don't want to talk to you and even though you are working your tail off, management only wants more out of you. A girl quit last week because her manager was harassing her about her coming in late due to her morning sickness and she was a top performer. The good managers leave because they get tired of the craziness there. There have been 11 managers that have come and go in the last 3 years, 2 center managers and 1 director that got fired. Some of us are stuck here because we don't have college degrees but if you have one, don't stay.

Explore other reviews about CoStar Group

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Work-life balance is quite good

Cons

There isn't a ton of flexibility, but you get a lot of PTO that makes up for it

1.0
Jul 9, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This company makes a strong first impression during the interview and training process. Unfortunately, my experience after onboarding was very different. Decision-making is highly centralized, leaving employees with very little autonomy. The company emphasizes ethics and integrity, but my experience did not consistently reflect those values. Favoritism also appeared to play a significant role in how employees were treated and how decisions were made. HR presents itself as a resource for employees, but concerns often end with, “It will be up to your manager.” That can be frustrating when the issue involves your manager or requires an impartial review. CoStar has developed a reputation for these issues, and from what I experienced, it wasn’t always this way. A few years ago, the company at least appeared to prioritize its employees. Today, that commitment feels diminished. The return-to-office expectations can also be unreasonable. During severe weather, employees are still expected to report to the office even when many other companies in the area allow employees to work remotely for safety. Finally, performance expectations and metrics are frequently changed, making goals increasingly difficult to achieve. Combined with inconsistent communication from leadership, it creates an environment where employees often feel unsupported and uncertain about expectations.

Cons

Good Health Benefits for families and singles Decent pay

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