Pros
free snacks, decent healthcare plan
Cons
Overworked, underpaid and upper management could care less. Metrics seem to change on a monthly basis and aim to take more money away from researchers. The job will burn you out. You're making hundreds of calls a day to apartments communities that don't want to talk to you and even though you are working your tail off, management only wants more out of you. A girl quit last week because her manager was harassing her about her coming in late due to her morning sickness and she was a top performer. The good managers leave because they get tired of the craziness there. There have been 11 managers that have come and go in the last 3 years, 2 center managers and 1 director that got fired. Some of us are stuck here because we don't have college degrees but if you have one, don't stay.