One of the best places to work in Richmond - Anonymous employee CoStar Group Employee Review

5.0
Jul 11, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This is, hands down, one of the very best places to work in Richmond. The office space is phenomenal with views of the James rivers and the downtown area. We have a chef on staff that makes healthy foods and snacks (for free!). Common area for eating lunch, playing Foosball, darts, watching sports games (world cup now), or just taking a break. CoStar employees are very self motivated and very driven - this is something i didn't realize i was looking for at work - it makes it easier to come in and work hard each day when the people around you are doing likewise. We also participate in the community a ton. Ranging from community service, providing meals to those in need, attendance to the folk festival, free passes and beer tickets to Friday cheers + river rock, sports teams through river city, hiking groups, etc. With so many employees it's easier for us to contribute to this great city. The job itself can be challenging but i came from a role that was so easy my day just dragged on and on. Basically, we are collecting information about businesses across America to add to our database. I talk to business owners, brokers, property managers, and building owners throughout the day. It's a phone based job so expect to be on the phone a good portion of each day. The benefits are way above average and they even help with tuition reimbursement! I've seen some negative reviews here but honestly this is a really great place to work and the pay is extremely competitive. It's a phone based job so if you're not interested in being on the phone i would recommend you look at some other jobs we have open.

Cons

Costar is a very dynamic and growing company and that means we change a lot. This can be stressful and cause frustration but the pros far outweigh this. there are some employees that just complain all the time about their role - some people just like to complain. No one is keeping them here but themselves and they are treated more than fair so i just don't understand at times. It can lower morale and bring other down.

Explore other reviews about CoStar Group

5.0
Jul 11, 2026
Recommend
CEO approval
Business Outlook

Pros

The opportunity to build skills and income.

Cons

Low ramp up in sales

1.0
Jul 9, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This company makes a strong first impression during the interview and training process. Unfortunately, my experience after onboarding was very different. Decision-making is highly centralized, leaving employees with very little autonomy. The company emphasizes ethics and integrity, but my experience did not consistently reflect those values. Favoritism also appeared to play a significant role in how employees were treated and how decisions were made. HR presents itself as a resource for employees, but concerns often end with, “It will be up to your manager.” That can be frustrating when the issue involves your manager or requires an impartial review. CoStar has developed a reputation for these issues, and from what I experienced, it wasn’t always this way. A few years ago, the company at least appeared to prioritize its employees. Today, that commitment feels diminished. The return-to-office expectations can also be unreasonable. During severe weather, employees are still expected to report to the office even when many other companies in the area allow employees to work remotely for safety. Finally, performance expectations and metrics are frequently changed, making goals increasingly difficult to achieve. Combined with inconsistent communication from leadership, it creates an environment where employees often feel unsupported and uncertain about expectations.

Cons

Good Health Benefits for families and singles Decent pay

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