I never thought I would write a review like this - Inside Sales Representative CoStar Group Employee Review

1.0
Aug 4, 2018
Recommend
CEO approval
Business Outlook

Pros

You’ll notice almost all the REAL reviews will say the same few pros 1. Free snacks 2. Good benefits 3. Used to be the pay...not anymore

Cons

This company used to be on some Forbes top some companies to work for...if I had a title for it now, it would be Top Deceiving Companies to work for....on the outside, Costar looks promising, shiny and too good to be true. Well it used to be, until the CEO started caring about and ONLY about the stock price and the investors who pour their money into it. SEARCH “Costar earnings call” and find the transcripts and it will show you what they’re actually focused on. Find the word commissions and you’ll see that they’re focus is on bringing the profit up from a huge loss due to discontinuing a product that THEY decided to cancel...and then they put those cancellations on their own sales reps to make up the negative. So pretty much, instead of incentivizing their employees to work harder to make up the loss by selling more, they decided to punish and scare the employees by cutting commissions. I guess they thought that this would cause the reps to work harder to make more money but all it did was cause some to quit immediately, others to stay for a while until they found a better opportunity and then the rest stayed to see if it would get better but it keeps getting worse... even some of the top executives who have been there for 5,10,20+ years have left!!! What does that tell you?? They do “employee engagement surveys” but they’re pointless because NOTHING gets changed. And this last year, it’s declined way more than before. I’m curious to know the results...actually last year they shared the results. I’m almost positive they either won’t share them because they are so bad, or they will only share the good ones (example: immediate management results, because almost everyone is happy with immediate management...not so much the CEO, and the ones below) Employees are scared to go to HR to complain because nothing stays anonymous and even if you go say something, they direct you back to your manager and then you’re back to square one. Do yourself a favor, don’t even take my word for it, or the other reviews (positive or negative) DO THIS - go to LinkedIn and find researchers and territory reps/managers (anyone other than actual management) and message them DIRECTLY either right there on LinkedIn or find them on Facebook/Instagram and ask what their experience has been. Don’t even do it with one person, do it for at least 5 people and I guarantee you they will all tell you to look elsewhere.... Seriously...do it. If you’re considering to work here, do that one thing and you’ll thank me for it. The ONLY reason I would say you should come and work here is 1. You’re fresh out of college, you have no other choice because nobody else will take you and you just NEED something on your resume - then come for like 6 months just to have that on there and then dip out ASAP 2. You have run out of TV shows to watch on Netflix and you need some new entertainment. Then come on down to Costar, where nobody acts professional, everything is done based on favoritism, and the drama and inappropriate employee/management behavior is through the roof.....don’t forget to bring the popcorn because you’re in for a good laugh. This place is a joke and be ready to ask the question “Can they really do this? Is this even legal??”

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CoStar Group Response
7y
Thank you for your review, we really appreciate it. I think your advice regarding doing research before looking at other positions and companies prior to making a decision is a sound one. I agree with you that anyone looking to move here should do that and feel confident in the results. I do respectfully disagree with the comments about fake reviews. There are thousands of employees worldwide who like to work here so it makes sense that some would come here and on other internet sites to share their views, both positive and negative. I invite you to reach out directly at kstakelum@costar.com if you would like to discuss any of this in more detail.

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CEO approval
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Pros

Development, work life balance, competitive environment, career growth opportunities

Cons

A lot of priorities to juggle

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2.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Here's the deal with working here if you're starting as an Associate Research Consultant. You will do 5 weeks of training 2 weeks in the classroom in which you will undergo two tests that you must pass to continue being employed. Then you will go to the "nest" for three weeks in which you're performance also determines if you will stay. Then you will go to your team where your performance also determines whether or not you'll stay. Everybody knows this is a metric based company and the truth is you can promote quickly if you're numbers are very good. The problem is that a combination of your market/team/managers/portfolio given once you reach the nest all determine how good your score can be. Also a lot of the metrics are pure luck. One of the metrics "CUF" basically means in your portfolio of brokers how many can you talk to on the phone for at least 90 seconds per month and this metric is worth 20% of your score which is odd considering it's luck if these old stuck up brokers pick up the phone or not. If you're smart you will find ways to "game" the system/metrics and rig your score to be higher. A lot of the tactics are hard to learn at first but with time if you're smart you can sneakily rig your score to be higher by frauding the system in certain ways. I was able to learn certain tactics even years ago in the nest that still work although some methods are only applicable depending on the market you are assigned to. If you're smart and sneaky and diligent you can find ways to cheat and make your life easier which I encourage everybody to do. This company is worthless and they do not stand by there employees at all. Only work here for money and benefits.

Cons

The pay and benefits is the only reason people stay at this job. Otherwise it is hell. Constantly being micromanaged and encouraged to do more regarding metrics that continue to become even less obtainable unless you cheat the system in some way which again I encourage although it is difficult and I think most people are not competent/diligent enough to do this consistently without eventually getting caught. The company now doesn't even want to build/accommodate enough parking spaces for employees. Overall it just gets worse and worse.

2
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