Pros
Pays well (50k for RA1), good benefits (401k and health plans), well-meaning people, and easy once you learn the ropes.
Cons
Well, you work for a glorified call center as many reviews on here have stated. It’s repetitive work where you have to hit your call and dial goals or management will be on your case, daily. Direct supervisors vary on their methods but most are NOT handsoff since upper management is also on their case if their “team” doesn’t achieve the monthly goals. As a result, upper management becomes a boogeyman. It’s hard to find the motivation to work at a job which is the exact same thing until maybe you’re able to move up (around month 5ish). The “clients” are also very wary of costar in the CRE industry. The little fish hate costar (takes their info for free to sell a product they have no use for) and the big fish only have their admins talk to us so you get very squeezed with whom you can speak. You’re essentially in a quasi salesman/customer service position even though your department says “research.”